Merakey Mental Health Walk-In Clinic
Behavioral Health • Philadelphia, PA • Since 1969
About
Merakey Mental Health Walk-In Clinic in Philadelphia offers accessible mental health services and community events. Notable item: a Community Fair at the Walk-In Clinic location (3125 N. Broad Street, Philadelphia) on Friday, May 29, 11 AM–2 PM, featuring food, activities, and community engagement. The organization is connected to local mental health support services and broader Merakey initiatives, including partnerships and community programs such as the Miracle League, indicating a focus on inclusive, supportive community health resources.
Clinic Type
Behavioral Health
Address
3125 N. Broad Street, Philadelphia, PA 19132
Phone
267-219-8801
WalkinPhilly@merakey.org
Opening Hours
Walk-in Hours: Open Daily: 11am – 6pm (close 7pm); Closed: New Year’s Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Telehealth
Not specified
Emergency Care
Not provided; the clinic is not an emergency/crisis service and directs urgent care to Crisis Response Center or call 988
Services Offered
Insurance & Payment
The clinic states it serves individuals regardless of insurance status or ability to pay.
Walk-in clinic—no appointment needed; accepts standard payment methods as part of Merakey services (not explicitly listed)
Languages Spoken
FAQs
Who can use the Walk-In Clinic?
The Mental Health Walk-In Clinic is Philadelphia’s first and only behavioral health urgent care for adults (18+) needing same-day mental health care that is not an emergency.
Does the clinic provide physical health urgent care or medical assessments?
The clinic does not provide physical health urgent care services, medical assessments, or emergency crisis services.
Is there any requirement about insurance to use the service?
Individuals can access services regardless of insurance status.
What kinds of services are offered?
Urgent mental health care including de-escalation, stabilization, medication issues, care coordination, therapy, psychiatric evaluation, peer support, short-term case management, warm hand offs, substance use assessments and referrals, and referrals to follow-up services.
How can I contact for more information?
For more info, contact WalkinPhilly@merakey.org or call 267-219-8801.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com / Google Reviews aggregation: 2.8/5 (41 reviews)
- LocalGuideWorld: 4/5 (67 reviews)
- Recovered.org: 3.83/5
Patients praise
- Effective therapy and diagnostic support for some patients, particularly children who have struggled elsewhere
- Helpful staff and dedicated therapists who build strong connections with patients
- Provides accessible urgent mental health care for adults in Philadelphia
Common complaints
- Long wait times for appointments and walk-ins
- Staff communication issues, including difficulty reaching the office by phone and case closures without notice
- Reports of unprofessional or impatient behavior from some providers, particularly when working with children
- Concerns regarding medication management and side effects
"My stepson goes there for therapy and I can honestly say he has never opened up to any therapist the way he has opened up to the ones that worked with him here. The staff is absolutely incredible..."
— LocalGuideWorld Review"Didn't took 5 minutes in a small, hot room, for the Psychiatrist to flip out on my 5 year old son. She should be the one with more patience and understanding of the situation..."
— LocalGuideWorld ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Merakey Mental Health Walk-In Clinic Offers Same-Day Resources | PHL17.com — Sep 23, 2025
- Judith Lewis — Mar 26, 2026
- Trish Pisauro — Jun 27, 2026
- Statement from SAMHSA PDAS Dr. Art Kleinschmidt on $2M Award for Pilot Program to Help Homeless People with Mental Illness and SUDs get into Treatment — Sep 25, 2025
- A specialized approach to mental health crisis care | Penn Medicine — Jun 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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