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About

Merakey Mental Health Walk-In Clinic in Philadelphia offers accessible mental health services and community events. Notable item: a Community Fair at the Walk-In Clinic location (3125 N. Broad Street, Philadelphia) on Friday, May 29, 11 AM–2 PM, featuring food, activities, and community engagement. The organization is connected to local mental health support services and broader Merakey initiatives, including partnerships and community programs such as the Miracle League, indicating a focus on inclusive, supportive community health resources.

Clinic Type

Psychology

Address

3125 N. Broad Street, Philadelphia, PA 19132

Phone

267-219-8801

Email

WalkinPhilly@merakey.org

Opening Hours

Walk-in Hours: Open Daily: 11am – 6pm (close 7pm); Closed: New Year’s Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

Emergency Care

Not an emergency crisis service; for emergencies call 988 or visit a Crisis Response Center

Services Offered

  • Mental health urgent care for adults 18+
  • Same-day mental health support
  • Care coordination
  • Short-term case management
  • Warm hand-offs
  • Psychiatric evaluation
  • Peer support
  • Solution-focused brief therapy
  • Medication issues and short-term prescriptions
  • Referrals to follow-up services and community resources
  • Substance use assessments and referrals (ASAM)
  • Living room model environment
  • Crisis reduction and avoidance of emergency rooms
  • Follow-up appointments assistance
  • Access regardless of insurance or ability to pay

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What services are offered at the Mental Health Walk-In Clinic?

The clinic provides urgent behavioral health care for adults (18+) to address urgent concerns, offers services like solution-focused brief therapy, psychiatric evaluation, peer support, short-term case management, warm hand-offs, substance use assessments and referrals (ASAM), and referrals to follow-up services and community resources.

Does the clinic replace ongoing mental health care?

No. Services do not replace the need for ongoing mental health care; they aim to reduce avoidable visits to crisis centers and emergency rooms by helping people get care when they need it.

Who can be served at the clinic?

Adults 18+ needing same-day mental health care that is not an emergency; clinic also notes it serves individuals regardless of insurance or ability to pay.

Is there care for children or youth under 18?

For urgent care mental health services for children and youth ages 18 and under, visit DBHIDS.org.

What is the location and hours of the clinic?

Location: 3125 N. Broad Street Philadelphia, PA 19132. Walk-in Hours: Open Daily: 11am – 6pm (close 7pm). The clinic is closed on certain holidays.

How can I contact the clinic for more information?

Email: WalkinPhilly@merakey.org; Phone: 267-219-8801.

Awards & Accreditations

  • Merakey Mental Health Walk-In Clinic wins Philly Favorites
  • Nicole Connell 2026 Diversity in Business honoree (related news)
  • 2nd Annual Community Fair (related)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com, Google Reviews, and LocalGuideWorld: 2.8/5 and 4/5 across different platforms/aggregators (Ranges from 8 to 41 reviews depending on the site)

Patients praise

  • Helpful therapy and effective patient-therapist connections for some individuals
  • Supportive, urgent-access care for those needing same-day mental health assistance
  • Welcoming, comfortable, living-room-style environment

Common complaints

  • Long wait times even when not busy
  • Difficulties with scheduling, intake, or appointments being pushed back
  • Poor communication with staff and administrative issues (e.g., closed cases without notice, phone issues)
  • Reports of poor treatment of children by staff or doctors
  • Medication side effects or perceived decline in mental health after treatment

"First time here today 9/2, been waiting about a month for my intake, last week they call me to push my appointment back a few hours and now today the doctor is over 30 minutes late?"

— Google Reviews via Rehab.com

"My stepson goes there for therapy and I can honestly say he has never opened up to any therapist the way he has opened up to the ones that worked with him here... I refuse to send him anywhere else!"

— LocalGuideWorld Review

"I needed mental health therapy. The urgent care was so great to me. It was a long process being a Saturday and short staffed but everyone was..."

— Facebook Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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