Primary Care Providers in Phoenix, AZ 85032, USA - Find a Doctor
Primary Care • Phoenix, AZ
Clinic Type
Primary Care
Address
1300 North 12th Street, 6th Fl, Suite 605, Phoenix, AZ 85006
Phone
602-839-4567
Privacy@BannerHealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos







What Patients Say
Overall sentiment across review platforms: positive
- Banner Health Center (Dr. Kimberly Koike): 4.9/5.0 (949 ratings)
- Banner Health Center (Dr. Glenda Williams): 4.9/5.0 (198 ratings)
- Healthgrades (Dr. Louis Hagler): 4.2/5.0 (52 ratings)
- Healthgrades (Dr. Simi Dhillon): 4.8/5.0 (54 ratings)
Patients praise
- Strong listening skills and empathy towards patient concerns
- Clear communication and ability to explain complex health issues simply
- Professionalism and thorough examination processes
- Proactive and compassionate approach to treatment planning
Common complaints
- Limited time with patients due to high patient volume
- Staff burnout and perceived unprofessional or casual treatment by office staff
- Lack of empathy or perceived non-chalant behavior from providers
- Difficulty with communication and establishing a human connection
"Dr. Koike listens to patients and their concerns. She is thoughtful, explains the situation well and takes her time to make sure the patient's concerns are addressed."
— Banner Health Center patient review"Dr. Williams was wonderful. She was caring and compassionate. She listened to everything I had to say and spent plenty of time talking with me."
— Banner Health Center patient review"Complaint #2: Too Many Patients, Not Enough Time... Complaint #3: No Human Connection to the Doctor"
— Elevated Health BlogSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Nicolette Owens, FNP - Family Medicine Nurse Practitioner in Phoenix, AZ | Healthgrades — Aug 1, 2025
- Dr. Glenda Williams, MD - Phoenix, AZ - Internal Medicine - Schedule Appointment — Mar 24, 2026
- Nicolette Owens, Nurse Practitioner | Phoenix, AZ | WebMD — Oct 29, 2025
- Dr. Diana Elizalde, MD - Phoenix, AZ - Geriatric Medicine, Internal Medicine - Schedule Appointment — Mar 13, 2026
- Dr. Diana Elizalde, MD - Phoenix, AZ - Geriatric Medicine, Internal Medicine - Schedule Appointment — Mar 13, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Phoenix
Valleywise Health offers comprehensive primary care services across its Phoenix-area network. As a nonprofit, publicly affiliated health system, Valleywise provides patient-centered primary care at multiple locations (including its Roosevelt Campus and community health centers throughout Maricopa County). Highlights relevant to primary care: - Part of a larger system that includes acute care (Valleywise Medical Center), behavioral health, and community health centers. - Network aims to improve access to comprehensive, ongoing primary care, preventive services, and coordination with specialty care. - Headquarters and key facilities are in Phoenix, with several clinics across the Valley (e.g., 2601 E Roosevelt St; 2525 E Roosevelt St; other sites in Mesa, Phoenix, and Guadalupe). If you want, I can list specific Valleywise primary care locations and their hours or services.
Summary: - Mayo Clinic Phoenix (Arizona) is part of the Mayo Clinic system, a nonprofit hospital organization known for patient-centered care, research, and education. - Location relevant to your query: Mayo Clinic locations in Arizona include Phoenix/Scottsdale sites (e.g., 5881 E Mayo Blvd, Phoenix; 13400 E Shea Blvd, Scottsdale) where primary care services are available among other specialties. - Key offerings to expect for Primary Care in Arizona: routine and preventive care, coordination with specialists, access to Mayo Clinic’s patient-centered care model, and potential involvement in research and clinical trials. - Additional context: Mayo Clinic operates multiple campuses (Rochester MN, Arizona, Florida) and has a large medical and research workforce, reinforcing its capability for comprehensive primary care and specialty referrals.
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