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About

Valleywise Health offers comprehensive primary care services across its Phoenix-area network. As a nonprofit, publicly affiliated health system, Valleywise provides patient-centered primary care at multiple locations (including its Roosevelt Campus and community health centers throughout Maricopa County). Highlights relevant to primary care: - Part of a larger system that includes acute care (Valleywise Medical Center), behavioral health, and community health centers. - Network aims to improve access to comprehensive, ongoing primary care, preventive services, and coordination with specialty care. - Headquarters and key facilities are in Phoenix, with several clinics across the Valley (e.g., 2601 E Roosevelt St; 2525 E Roosevelt St; other sites in Mesa, Phoenix, and Guadalupe). If you want, I can list specific Valleywise primary care locations and their hours or services.

Clinic Type

Primary Care

Address

950 E. Main St., Mesa, AZ 85203

Phone

1-833-855-9973

Email

Opening Hours

Mon-Fri 7:00am – 6:00pm

Emergency Care

If you are experiencing a medical emergency call 9-1-1.

Services Offered

  • Primary Care

Team

  • Jenessa Hill — DO
  • Carol Jean Elnicky — M.
  • Douglas Jones — M.
  • Bridget Wright

Insurance & Payment

Languages Spoken

FAQs

Primary Care Services Locations

Valleywise Community Health Center – Mesa, 950 E. Main St., Mesa, AZ 85203 – Mon-Fri 7:00am – 6:00pm; other locations listed in the page provide similar services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • NutriFinder (McDowell Center): 4.1/5 (137)
  • Birdeye (West Maryvale): 2.6/5 (43)
  • Birdeye (Behavioral Health Center): 2.4/5 (193)
  • Birdeye (Medical Center): 2.9/5 (976)
  • Momentary Labs (CMS HCAHPS data): 2/5 stars (584)

Patients praise

  • Compassionate and quality care from providers
  • Availability of multi-lingual staff
  • Convenient location and range of services (e.g., pharmacy)
  • Clean facilities in some locations

Common complaints

  • Difficulty reaching staff by phone or via MyChart messaging
  • Issues with administrative processes (e.g., referral faxing, appointment scheduling)
  • Rude or unprofessional behavior from front-desk and reception staff
  • Long wait times and crowded facilities
  • Concerns regarding billing practices and unexpected charges

"My primary care doctor is fine, but I have an issue with Valleywise wanting to do everything in-house. They are not like a normal PCP in this regard. The front office is absolutely stupefied by sending orders to other places."

LocalityBiz (Comprehensive Health Center)

"At this point all I can say is this place is about money and greed. If you want to make comments in mychart also comment that you are incompetent to treat me like a human!"

NutriFinder (McDowell Center)

"Valleywise Community Health Center in North Phoenix offers convenient, compassionate, and exceptional care. The center provides a range of services... Patients appreciate the friendly and professional staff."

BestProsInTown (North Phoenix)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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