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Pine Ridge Service Unit | Healthcare Facilities

Hospital • Pine Ridge, SD

About

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Clinic Type

Hospital

Address

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Phone

605-226-7581

Email

michele.muir@ihs.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.ihs.gov/greatplains/healthcarefacilities/pineridge/

Services Offered

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Insurance & Payment

—

Languages Spoken

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Social Media

Youtube

Photos

What Patients Say

Overall sentiment across review platforms: negative

SeniorHealthDatabase.com: 48% recommendation rate (93 surveys referenced in aggregated datasets)
Vitals.com: aggregated physician ratings (e.g., 4.2-4.8 range) (not explicitly stated total count)

Patients praise

some patients report trust in local, smaller IHS clinics for specific needs
facility provides essential 24/7 emergency services for the community

Common complaints

reports of misdiagnosis and inadequate or negligent medical care
concerns regarding dismissive, rude, or impersonal staff interactions
complaints about long wait times and perceived lack of thoroughness in patient evaluation
allegations of systemic issues including nepotism, cronyism, and racism impacting care quality
history of medical malpractice lawsuits and regulatory scrutiny regarding facility compliance

"Impersonal, rude, and dismissive. One of the worst doctor interactions I've had."

— Healthgrades user review (April 2026)

"It’s just negative things, and you’re waiting here all day. It’s like they just want to get you in and out and send you on the road without actually figuring out what’s wrong with you."

— Argus Leader (2018 interview with a local resident)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].