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Clinic Type

Hospital

Address

Hospital Road-Pine Ridge Indian Reservation, Pine Ridge, SD 57770

Phone

Main phone: not specified; VA health connect: not specified

Email

Richard.Zerbst@va.gov

Opening Hours

Mon: Closed; Tue: Closed; Wed: 8:00 a.m. to 3:30 p.m.; Thu: Closed; Fri: Closed; Sat: Closed; Sun: Closed

Telehealth

Virtual visits may be available

Services Offered

  • Primary care
  • Mental health care
  • PTSD care
  • Other health services offered (as listed in Health services offered)

Insurance & Payment

Languages Spoken

FAQs

What are the facility hours?

Hours may vary for different services. The service hours are the same as our facility hours.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Apple Maps: 100% (based on 1 rating) (1)
  • Vitals, WebMD, Solv Health: No significant ratings available (0)

Patients praise

  • Reopening for in-person visits post-COVID
  • Expansion of healthcare access for rural veterans via partnerships with Indian Health Services
  • Availability of dedicated patient advocates to resolve concerns
  • VA Black Hills Health Care System achieved a 5-star CMS hospital quality rating in 2026

Common complaints

  • Need for improvement in medical staff privileging processes
  • Gaps in environment of care inspections
  • Inconsistencies in completing timely suicide risk evaluations

"But we’re in a position now with staffing, to bring face-to-face visits back, and that’s what our veterans want."

Dr. Brian Bowers, Chief of Staff for Black Hills VA

"Receiving a 5-star rating from CMS is a reflection of the dedication our entire team brings to caring for Veterans every day."

Spencer Mion, director of the VA Black Hills Health Care System

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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