Healthcare Facilities in the Great Plains
Primary Care • Pine Ridge, SD
Clinic Type
Primary Care
Address
Fort Thompson Service Unit, 1323 BIA Route 4 PO Box 200, Fort Thompson, SD
Phone
605-245-1500
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Homefacts (PHS Indian Hospital at Pine Ridge): Mixed performance indicators in historical patient surveys, with low recommendation rates and variable satisfaction in communication and cleanliness. (Historical survey data based on 93 responses.)
- MedicalRecords.com: 4.9/5.0 (15 reviews)
Patients praise
- some instances of satisfactory and professional care reported by individual patients
- ongoing efforts to improve patient services and implement new care models like the Oyate Model of Care
- initiatives to reduce wait times through updated systems and expanded walk-in access
Common complaints
- long wait times for appointments and emergency room services
- reports of misdiagnosis and inadequate or unprofessional medical care
- concerns regarding staff communication and responsiveness
- institutional issues including nepotism, cronyism, and systemic administrative failures
- difficulties in obtaining necessary prescription medications and continuity of care
- legal and historical issues involving medical malpractice settlements and loss of billing certifications due to quality of care deficiencies
"Impersonal, rude, and dismissive. One of the worst doctor interactions I've had."
— Healthgrades (Pine Ridge IHS Hospital)"I was seen in the ER here recently and couldn’t have asked for better care. Personable, professional, and proficient nurses..."
— MedicalRecords.com"Leigh Shangreaux would rather stay at home when she gets sick than risk a misdiagnosis at the Pine Ridge IHS hospital."
— Argus Leader reportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Amber N. Janis, NP - Nurse Practitioner in Pine Ridge, SD — May 14, 2026
- Delivering Care in Pine Ridge, South Dakota - SaportaReport — Aug 11, 2025
- Mobile CT Scanner Services for The Great Plains Area - Pine Ridge, Eagle Butte, and Rosebud Healthcare — Sep 17, 2025
- SAM #75H70626Q00141 - IHS Great Plains Area | Govly — Jun 3, 2026
- Tribe’s Residential Treatment/Detox Center reopens - Lakota Times — Mar 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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