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Pine Ridge Service Unit | Healthcare Facilities

Primary Care • Pine Ridge, SD

About

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Clinic Type

Primary Care

Address

—

Phone

605-226-7581

Email

michele.muir@ihs.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.ihs.gov/greatplains/healthcarefacilities/pineridge/

Services Offered

Primary Care
Family Medicine
General Clinic
Outpatient Care

Insurance & Payment

—

Languages Spoken

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Social Media

Youtube

Photos

What Patients Say

Overall sentiment across review platforms: negative

Various healthcare databases and patient safety analysis platforms: Approximately 48% recommendation rate (varies by source/period) (93 surveys mentioned in specific reporting period)
Vivian Health (professional/staff perspective): 3.5 out of 5 stars (15 reviews)

Patients praise

Some positive experiences reported by healthcare staff (traveling professionals) regarding teamwork and pay

Common complaints

Reports of impersonal, rude, or dismissive care from medical staff
Concerns regarding medical malpractice and inadequate care quality
Low patient recommendation rates (e.g., reported at 48% or lower in some data)
Historical issues with compliance and federal oversight (e.g., 2017 payment termination)
Patient preference to avoid the facility due to perceived risks of misdiagnosis or poor treatment

"Terrible doctor. Impersonal, rude, and dismissive. One of the worst doctor interactions I've had. My experience with the ER doctor was profoundly..."

— Healthgrades review (April 2026)

"Leigh Shangreaux would rather stay at home when she gets sick than risk a misdiagnosis at the Pine Ridge IHS hospital. The 50-year-old... said she's seen too many family members get the wrong treatment and risk their lives at the hospital."

— Argus Leader (2018)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].