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About

Ellie Mental Health is a private mental health care provider with over 225 clinics across the United States, offering in-person and online services. They provide individual, couples, child, teen, and family therapy, medication management, psychological testing and evaluation, ARMHS & CTSS, and embedded programming for organizational mental health support. Founded in 2015 and headquartered in St. Paul, Minnesota, they operate 2 U.S. offices (including HQ) and have a broad presence, with a focus on personal connection in therapy. The user query references Pittsfield, Berkshire MA, but the page summary indicates Ellie Mental Health has multiple U.S. clinics; no explicit Pittsfield location is listed. For Pittsfield-specific availability, contact info is provided: info@elliementalhealth.com or +1 651-313-8080.

Clinic Type

Behavioral Health

Address

66 West Street Suite 4E Pittsfield, MA 01201

Phone

1-413-343-4264

Email

info@elliementalhealth.com

Opening Hours

Clinic Hours: Mon-Fri: 8AM to 8PM

Telehealth

Available

Services Offered

  • Mental health therapy
  • Individual therapy
  • Online therapy
  • In-person therapy
  • Couples therapy (implied by general Ellie services)
  • Family therapy (implied)

Technology & Equipment

  • Teletherapy (online therapy)
  • in-person therapy

Team

  • Emily, LICSW — Therapist

Insurance & Payment

  • Aetna
  • AllOne Health EAP
  • BCBS (Blue Cross Blue Shield)
  • Cigna
  • Fallon
  • Harvard Pilgrim
  • Health New England
  • Humana Military
  • Mass General Brigham
  • Medicaid
  • Medicare
  • Optum/Optum Commercial
  • Point32Health
  • Self Pay
  • Spring Health EAP
  • TriCare East
  • Tufts Health Plan
  • United Healthcare Behavioral Health
  • Wellsense

Noted as accepted; full list available on site.

Self Pay, Insurance

Languages Spoken

  • English

Pricing

  • Not publicly listed

FAQs

What are the clinic hours?

Mon-Fri: 8AM to 8PM

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.0/5 stars (1 review)

Patients praise

  • Warm and welcoming, non-clinical office environment
  • Availability of multiple counselors

Common complaints

  • Issues with billing and insurance copays
  • Poor communication and responsiveness from staff/reception
  • Unauthorized credit card transactions/billing issues
  • Difficulty scheduling and administrative incompetence

"The social worker i had a telehealth appointment with wasn't the problem as far as the session itself, the problem was that she told me that I would owe a $25 copay for visits when I know that my..."

Yelp review for Ellie Mental Health, Pittsfield, MA

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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