Psychiatry & Behavioral Health - Berkshire Health Systems
Behavioral Health • Pittsfield, MA
About
Summary: - Berkshire Health Systems (BHS) is a nonprofit healthcare system based in Pittsfield, MA, offering comprehensive services across 28 clinics and 51 office locations in Berkshire County. - For Psychiatry & Behavioral Health specifically in Pittsfield, BHS provides integrated behavioral health services through its network of primary/specialty care providers and hospital-based programs. Key components include collaboration with primary care, access to mental health clinicians, and pathways to inpatient and outpatient behavioral health care as part of BHS’s continuum of services. - Contact and access: patient-friendly options are available through BHS’s primary care and specialty clinics in Pittsfield, with mental health services coordinated via the BHS network. For more details or to refer a patient, use the main contact channels (customer_service_support@bhs1.org or 855-855-2000) and connect through Berkshire Medical Center (Pittsfield) and associated BHS facilities.
Clinic Type
Behavioral Health
Address
725 North Street, Jones/ Warriner Building, Pittsfield, MA 01201
Phone
+18558552000
BHSPatientExperience@bhs1.org
Opening Hours
Hours by appointment
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medicare/CMS HCAHPS data: 3 out of 5 stars (based on 427 surveys) (427 patient surveys)
- Facebook: 52% recommend (41 reviews)
Patients praise
- Care quality generally viewed as effective once accessed
- Clear discharge information provided to patients
"The Berkshire health system was otherwise okay once I realized I could ask someone else who was not bad tempered and aggressive, to help."
— PissedConsumer user review"Berkshire Patient Portal fails to respond, leaving me locked out of access to medical info."
— PissedConsumer user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Expanding Access to Mental Health Care - Berkshire Health Systems — Apr 6, 2026
- Behavioral health belongs at the center of public health | Columnists | The Berkshire Eagle — Apr 26, 2026
- Berkshire Health Systems dives into community conversation to assess local needs - The Berkshire Edge — Sep 4, 2025
- Congressman Neal and President & CEO Rodowicz Highlight Coverage Losses and Federal Health Uncertainty - Berkshire Health Systems — Mar 18, 2026
- Brien Center expands crisis beds in Pittsfield as South County location prepares for closure | South Berkshires | The Berkshire Eagle — Dec 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Pittsfield
Ellie Mental Health is a private mental health care provider with over 225 clinics across the United States, offering in-person and online services. They provide individual, couples, child, teen, and family therapy, medication management, psychological testing and evaluation, ARMHS & CTSS, and embedded programming for organizational mental health support. Founded in 2015 and headquartered in St. Paul, Minnesota, they operate 2 U.S. offices (including HQ) and have a broad presence, with a focus on personal connection in therapy. The user query references Pittsfield, Berkshire MA, but the page summary indicates Ellie Mental Health has multiple U.S. clinics; no explicit Pittsfield location is listed. For Pittsfield-specific availability, contact info is provided: info@elliementalhealth.com or +1 651-313-8080.
Comparing your options?
See other behavioral health clinics in Pittsfield, or search the full directory by insurance, ratings, and more.