Berkshire Family Practice Associates
Family Practice • Pittsfield, MA
Clinic Type
Family Practice
Address
20 Elm Street, Pittsfield, MA 01201
Phone
413-442-1019
BHSPatientExperience@bhs1.org
Opening Hours
Mon – Fri: 8:00am-5:00pm
Emergency Care
not specified
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the practice hours?
Mon – Fri: 8:00am-5:00pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 3.4/5 (Average across providers) (1 written review at the practice level)
Patients praise
- Doctors are described as excellent and knowledgeable
- Some patients report positive experiences with specific providers
Common complaints
- Administrative problems and difficulty scheduling appointments
- Long wait times on hold and in the office
- Unhelpful or rude office staff interactions
- Difficulty with prescription refills and post-hospital follow-ups
"Extremely long wait time to see a doctor here. ... The office staff can be very rude and unhelpful. ... The past few years my experiences have been terrible."
— us.a-better-place.com"Both doctors I have had since going to family practice have been excellent and knowledgeable, the biggest gripe I have is that I have to call once a month for a prescription refill and have never..."
— MapQuest (via Yelp data)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kelsey Wood, MD; - Berkshire Health Systems — Aug 29, 2025
- Family Nurse Practitioner/Physician Assistant - Pittsfield, MA 01201 — Jun 1, 2026
- A Prescription for Primary Care in the Berkshires - Berkshire Health Systems — Aug 8, 2025
- Endless waitlists: A look at the growing primary care crisis in the Berkshires | Local News | The Berkshire Eagle — Mar 30, 2026
- Primary Care Physician - $100K Sign-ON job with Berkshire Health ... — Dec 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
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