Family Practice Associates: Family Medicine
Family Practice • Pittsfield, MA
Clinic Type
Family Practice
Address
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Phone
(413) 442-1019
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Opening Hours
Monday - Friday 8AM - 5PM
Website
Emergency Care
Weekends, Evenings, and Holidays Call (413) 442-1019 — a doctor from FPA is always on call. An answering service will forward the message to the on-call doctor.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Office Hours
Monday - Friday 8AM - 5PM; Closed from 12:00PM - 1:00PM daily for lunch. Weekends, Evenings, and Holidays Call (413) 442-1019 — a doctor from FPA is always on call. An answering service will forward the message to the on-call doctor.
Emergency/On-Call
Weekends, Evenings, and Holidays Call (413) 442-1019 — a doctor from FPA is always on call. An answering service will forward the message to the on-call doctor.
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Vitals and Yelp: Generally low, with specific mention of administrative issues (Small sample size across platforms (1 recorded rating on Vitals, 5 reviews on Yelp))
Patients praise
- Some patients expressed satisfaction with the care provided by specific doctors
- Instances of positive experiences with appointment availability and staff responsiveness in the past
Common complaints
- Administrative problems and difficult scheduling processes
- Reports of rude or unhelpful office staff
- Challenges in getting and keeping appointments
- Long wait times to see providers
- Difficulties in receiving timely return phone calls
"The practice has serious administrative problems. Customer service requires improvement."
— Vitals review (2024)"Extremely long wait time to see a doctor here. You can get in sooner if you see a Nurse Practitioner, but they'll just cancel on you. ... The office staff can be very rude and unhelpful."
— Patient review (2017)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CHP Welcomes Dr. Madeline Haas, MD - CHP Berkshires — Dec 1, 2025
- Pioneer Physicians Network Expands Care Team at Family Practice Associates - Pioneer Physicians Network — Apr 1, 2026
- A Prescription for Primary Care in the Berkshires - Berkshire Health Systems — Aug 8, 2025
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News — Dec 3, 2025
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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