Pain Diagnosis and Treatment Center - Berkshire Health Systems
Specialty Care • Pittsfield, MA
About
Summary: The Berkshire Health Systems (BHS) is a nonprofit, private healthcare system based in Pittsfield, MA, offering comprehensive services across 28 clinics and 51 office locations in Berkshire County. It operates 24/7 emergency care at Berkshire Medical Center (Pittsfield) and Fairview Hospital (Great Barrington), with a Satellite Emergency Facility in North Adams, plus imaging, laboratory services, cancer care (BMC Cancer Center), urgent care, primary/specialty care, orthopedics, home care, and telehealth. BHS employs about 774 people and provides broad outpatient and inpatient services through its medical group network and BVNA (visiting nurses). The organization serves residents and visitors throughout rural Berkshire County and aims to connect patients to care wherever they are within the system’s network. If you’re specifically looking for a Pain Diagnosis and Treatment Center within Berkshire Health Systems in Pittsfield, this page confirms BHS’ overall care network and specialty services but does not list a distinct “Pain Diagnosis and Treatment Center” location. Contact options: main phone lines 855-855-2000 or 413-447-2000, or customer_service_support@bhs1.org for referrals.
Clinic Type
Specialty Care
Address
777 North Street, Fifth Floor, Pittsfield, MA 01201
Phone
(not provided)
BHSPatientExperience@bhs1.org
Opening Hours
Mon – Fri: 8:00am-4:30pm
Services Offered
—
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Pain Diagnosis and Treatment Center?
Mon – Fri: 8:00am-4:30pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: No public ratings available on major physician directory sites as of July 2026 (0)
Patients praise
- Historical reports of respectful treatment by some legacy staff members
- General positive experiences within the broader Berkshire Medical Center system (e.g., surgical care)
Common complaints
- Reports of unprofessional and rude staff behavior
- Concerns regarding perceived lack of empathy and dismissive communication from providers
- Difficulties with patient portal access and lack of support response
- Frustration with scheduling processes and long wait times
- Some patients reporting feelings of being stigmatized or denied care without clear explanation
"Dr Jain was condescending, rude, hostile. He did not listen to my knowledge of my medical condition... He stormed out of the room yelling, I will not prescribe for you, I will not treat you."
— PainClinics.com user review"The Berkshire health system was otherwise okay once I realized I could ask someone else who was not bad tempered and aggressive, to help."
— PissedConsumer user review"Sat and waited for doctors with no updates. Scheduling is awful. Making older patients and families waste time. No consideration for pain or people's lives."
— PainClinics.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Berkshire Pain Diagnosis & Treatment Center — Jan 9, 2026
- Elizabeth Vequist, APRN;CNP;DNP; - Berkshire Health Systems — Aug 28, 2025
- Daniel Herzberg, MD - Berkshire Health Systems — Dec 23, 2025
- New England Pain Diagnosis Center | PainClinics.com — May 29, 2026
- Dr. Andrew Demaggio, MD - Pittsfield - Healthgrades — Jun 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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