Pittsfield VA Clinic | VA Central Western Massachusetts Health Care
Specialty Care • Pittsfield, MA
Clinic Type
Specialty Care
Address
78 Center Street, Silvio Conte Building, 2nd Floor, Pittsfield, MA 01201-5692
Phone
413-584-4040
Richard.Franklin@va.gov
Opening Hours
Mon–Fri 8:00 a.m. – 4:30 p.m.; Sat: Closed; Sun: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation for the Pittsfield VA Clinic?
Facility hours are Monday through Friday 8:00 a.m. to 4:30 p.m.; Saturday and Sunday Closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- VA Central Western Massachusetts Healthcare System (parent system): 4.0/5 (VA SAIL quality rating) (N/A (system-wide composite))
Patients praise
- modern and comfortable facility environment
- quality rating above national VA average
- patient satisfaction scores above national VA average
Common complaints
- difficulty contacting the care team
- difficulty navigating the telephone system
- increased wait time for appointments
"It's updated, it's newer, it's comfortable and appealing to the eyes."
— Pittsfield VA Nurse Assistant, The Berkshire Eagle"Regarding veterans, leaders said the patient advocate team addressed their complaints, which the most common were difficulty contacting their care team and navigating the telephone system."
— Department of Veterans Affairs Office of Inspector General Report (2025)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pittsfield man indicted for impersonating Army veteran | WWLP — Jul 6, 2026
- Pittsfield man allegedly stole veterans identity, using the victim's name to get $30,000 in medical care | Crime | The Berkshire Eagle — Jul 7, 2026
- Pittsfield man accused of stealing veteran’s identity for benefits — Jul 6, 2026
- Tapestry Health Announces Open House at Pittsfield SRH Clinic - Health Care News — Oct 17, 2025
- Tapestry Health to hold open house for Sexual & Reproductive Health Clinic in Pittsfield | Bizbrief | The Berkshire Eagle — Oct 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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