Mental Health and Wellness - Pocatello - Portneuf Medical Center
Behavioral Health • Pocatello, ID • Since 1907
About
Portneuf Medical Center (PMC) is a private, nonprofit-style hospital system based in Pocatello, Idaho, serving as the region’s Level II Trauma and tertiary care center. Key points: - Location and scope: Headquarters in Pocatello with multiple local facilities; four U.S. offices listed. Comprehensive services across hospital and clinics in the region. - Medical services: Portneuf offers a wide range of care including cardiovascular, cancer, orthopedics, neonatal and adult ICU, imaging, primary/specialty care, and emergency services. It also features the Portneuf Heart and Vascular Institute, Portneuf Cancer Center, and Portneuf Air Rescue. - Mental health and wellness: The provided highlights do not specify a dedicated Mental Health and Wellness department, but the center’s broad portfolio includes psychiatric/behavioral health services (e.g., Social Worker in Trauma Services) and inpatient/outpatient care that may cover mental health support. For dedicated mental health programs, contact PMC directly or visit portneuf.org for current offerings. - Accessibility: Virtual care options and patient care/services are available; several job openings indicate active service delivery and staffing. - Key facts: Founded 1907; 205 beds; 401 employees (with growth noted); revenue around $44.1M; operates under Ardent Health Services structure with local governance. If you’re specifically seeking mental health programs in Pocatello, consider reaching PMC’s patient services or social work departments to confirm current mental health, counseling, or wellness offerings and scheduling.
Clinic Type
Behavioral Health
Address
777 Hospital Way, Pocatello, ID 83201
Phone
208-239-1000
marketing@portmed.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Behavioral health emergencies handled in the ER with BHAT (behavioral health assessment team) support
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
Who can be admitted to the inpatient behavioral health unit?
Only a psychiatrist with affiliated practice privileges at Portneuf Medical Center can admit patients to the behavioral health unit.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 2.67/5 (9 reviews)
- Addiction Helpline America: 2.7/5 (9 reviews)
- Addiction Resource: 8.7/10 (N/A)
- US News & World Report: 87% (satisfaction) (N/A)
Patients praise
- comprehensive range of mental health and behavioral services
- availability of specialized treatments like ECT and DBT
- professional and knowledgeable medical staff in certain specialties
- timeliness of care in some clinical areas reported as above national averages
Common complaints
- billing and collection disputes
- perceived communication gaps with nursing and medical staff
- patient experience ratings sometimes below national or state averages
- reports of long wait times or difficulty accessing services promptly
"Portneuf medical center has sent me to collections twice over an $81.49 charge. That bill was paid in September 2022."
— Better Business Bureau Complaint"Took excellent care of our young girl, very knowledgeable and caring, highly recommended!!!"
— Healthgrades Review for Dr. PohlSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Julia Phelps - Mental Health Counselor Specialist in Pocatello, ID — May 14, 2026
- Hope Down Every Road: Bringing mental health care to rural America | University of Utah Health — Aug 8, 2025
- New mental health program fills critical care gap in the community — Jul 24, 2025
- Now Accepting New Clients Across Idaho: Why Choose A Body & Mind Health Services – ABM Health Services — Feb 11, 2026
- Portneuf Medical Center goes out of network with Regence BlueShield of Idaho | Local | idahostatejournal.com — Jun 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Pocatello
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