Mental Health and Wellness - Pocatello - Portneuf Medical Center
Mental Health Counseling • Pocatello, ID • Since 1907
About
Portneuf Medical Center (PMC) is a private, nonprofit-style hospital system based in Pocatello, Idaho, serving as the region’s Level II Trauma and tertiary care center. Key points: - Location and scope: Headquarters in Pocatello with multiple local facilities; four U.S. offices listed. Comprehensive services across hospital and clinics in the region. - Medical services: Portneuf offers a wide range of care including cardiovascular, cancer, orthopedics, neonatal and adult ICU, imaging, primary/specialty care, and emergency services. It also features the Portneuf Heart and Vascular Institute, Portneuf Cancer Center, and Portneuf Air Rescue. - Mental health and wellness: The provided highlights do not specify a dedicated Mental Health and Wellness department, but the center’s broad portfolio includes psychiatric/behavioral health services (e.g., Social Worker in Trauma Services) and inpatient/outpatient care that may cover mental health support. For dedicated mental health programs, contact PMC directly or visit portneuf.org for current offerings. - Accessibility: Virtual care options and patient care/services are available; several job openings indicate active service delivery and staffing. - Key facts: Founded 1907; 205 beds; 401 employees (with growth noted); revenue around $44.1M; operates under Ardent Health Services structure with local governance. If you’re specifically seeking mental health programs in Pocatello, consider reaching PMC’s patient services or social work departments to confirm current mental health, counseling, or wellness offerings and scheduling.
Clinic Type
Mental Health Counseling
Address
777 Hospital Way, Pocatello, ID 83201
Phone
208-239-1000
marketing@portmed.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Available in ER for behavioral health emergencies
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What ages does Portneuf Medical Center serve for inpatient behavioral health?
Adults 18 and older.
What ages are eligible for inpatient behavioral health services?
Inpatient behavioral health care is available for adults; inpatient care is not available for individuals under the age of 18.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com (Behavioral Health): 2.67/5 (9 reviews)
- Addiction Helpline America (Behavioral Health): 2.7/5 (9 reviews)
- Addiction Resource (Behavioral Health): 8.7/10
- Healthgrades/Medicare (General Hospital): 65% (recommendation rate) (967 total hospital surveys)
Patients praise
- Comprehensive range of mental health services and treatment modalities
- Helpful and knowledgeable individual providers mentioned in some reviews
- High ratings for discharge information clarity
Common complaints
- Billing and collections process concerns
- Patient rights and abuse/harassment concerns in behavioral health units
- Lower than national average patient experience scores in certain categories
- General hospital staff responsiveness and communication challenges
"Pourtneuf medical center has sent me to collections twice over an $81.49 charge. That bill was paid in September 2022."
— Better Business Bureau complaint"Took excellent care of our young girl, very knowledgeable and caring, highly recommended!!!"
— Healthgrades review for a provider at Portneuf Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Julia Phelps - Mental Health Counselor Specialist in Pocatello, ID — May 14, 2026
- Hope Down Every Road: Bringing mental health care to rural America | University of Utah Health — Aug 8, 2025
- New mental health program fills critical care gap in the community — Jul 24, 2025
- Now Accepting New Clients Across Idaho: Why Choose A Body & Mind Health Services – ABM Health Services — Feb 11, 2026
- Portneuf Medical Center goes out of network with Regence BlueShield of Idaho | Local | idahostatejournal.com — Jun 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health counseling clinics in Pocatello
ISU Pocatello Counseling Clinic is part of the Kasiska Division of Health Sciences at Idaho State University (ISU) in Pocatello, Idaho. The division is a major health professions education hub offering over 40 programs and supports a variety of health-related training and services through ISU’s health sciences programs. For inquiries, you can contact ISU Health Sciences at (208) 282-4636. Website: isu.edu/healthsciences.
MVH Physicians Care Centers (Physicians Care Centers) provides low-cost, quick urgent and primary care, with mental health services including individual counseling and digital x-ray for diagnostic support. Headquarters in Blackfoot, ID, with a second office in Twin Falls, ID. The site highlights available services in immediate care, primary care, and mental health, plus digital x-ray capabilities. Based on the provided page, there isn’t explicit information about a Pocatello location or a dedicated mental health program specifically named for Pocatello. If your focus is Mental Health services near Pocatello, you may want to contact their Idaho offices to confirm availability and locations.
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