Mental Health Services | Pomona Valley Hospital Medical Center
Behavioral Health • Pomona, CA • Since 1903
About
Pomona Valley Hospital Medical Center (PVHMC) is a nonprofit, 427-bed community medical center and trauma center serving eastern Los Angeles and western San Bernardino counties. Located in Pomona, CA (founded 1903), PVHMC emphasizes quality care and has national accreditations and awards, including The Joint Commission Gold Seal of Approval for inpatient diabetes care, palliative care, sepsis, pulmonary care, perinatal care, and total joint replacement, plus the Baby-Friendly designation and Healthgrades Patient Safety Excellence Award. PVHMC offers comprehensive services across emergency, laboratory, cancer care, diabetes programs, heart/vascular, women's and children's services, and family cancer care, with a focus on family-centered care. The hospital highlights patient safety, specialty programs, and community wellness initiatives (e.g., weekly Farmers Market). If you’re specifically seeking Mental Health Services, PVHMC’s site indicates broad medical services and related centers but does not list a dedicated mental health program in the provided highlights. For precise mental health service offerings, contact PVHMC directly at 909-865-9500 or visit pvhmc.org.
Clinic Type
Behavioral Health
Address
1177 W. 6th Street, Pomona, CA 91766
Phone
909-865-9644 (Behavioral Health Navigator)
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What should I do in a mental health crisis?
Call 911 or go to the nearest emergency department. For crisis support, call 988 (National Suicide Prevention Lifeline).
What is PVHMC's approach to mental health emergencies?
PVHMC provides compassionate evaluation, confidential care, and collaborative, coordinated services to connect patients with appropriate mental health resources.
How do I access Mental Health Emergency Services?
For mental health emergencies, contact Emergency Services (911 or nearest ED).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.5/5 stars (630 reviews)
- Sitejabber: 1.3/5 stars (1 review)
- US News & World Report: 87% recommend (willingness to recommend) (N/A)
- Healthgrades: 68% recommend (N/A)
Patients praise
- staff described as kind and professional in some interactions
- high patient recommendation rates on some platforms (e.g., US News 87%, Healthgrades 68%)
- cleanliness of rooms and facilities
Common complaints
- long emergency room wait times
- inconsistent staff attentiveness and responsiveness
- concerns regarding communication between medical staff and patients
- reports of insufficient privacy in some areas
"He was very professional and did a truly amazing job showing us much kindness and understanding."
— Yelp review"The night I went to the emergency room they were definitely short on staff... There was only one person checking people in."
— The Student Life article"but once I got to the recovery my room some of the older nurses were moody like they hated their job."
— Yelp reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Age-Friendly Initiative Partnership Aims to Improve Health Care for Older Adults — Sep 30, 2025
- New Rehabilitation Services Offered at Pomona Valley Health Center in La Verne — Sep 3, 2025
- Latest News - NAMI Pomona Valley — May 13, 2026
- Pomona Valley Hospital Medical Center Remains In-Network with Health Net — Sep 9, 2025
- As California Hospitals Face a Maternity Care Crisis, Pomona Valley Hospital Medical Center Remains Committed to Women’s Health — Jan 5, 2026
Information sourced from the clinic's website as of July 10, 2026.
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Olive Vista Behavioral Health Center is a privately held mental health care facility in Pomona, CA, specializing as an Institute for Mental Disease (IMD) focused on forensic mentally ill residents. The center emphasizes personalized recovery plans and modern medical tech, staffed by a small team (4 employees) with leadership including Director of Social Services and Director of Staff Development. Open positions include CNA, Primary Counselor, and BOA. Key tech/software stacks are ukg and pointclickcare. Web metrics show about 1,969 monthly visits with a high bounce rate of 0.4% and diverse traffic from the U.S., Brazil, and India. Notable concerns: a low employer rating (1.0/5 from 2 reviews) across work-life, compensation, culture, and career. Contact: Pomona, CA headquarters with phone lines 909-628-6024 and 909-614-0311.
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