Olive Vista Behavioral Health Center: Home
Behavioral Health • Pomona, CA
About
Olive Vista Behavioral Health Center is a privately held mental health care facility in Pomona, CA, specializing as an Institute for Mental Disease (IMD) focused on forensic mentally ill residents. The center emphasizes personalized recovery plans and modern medical tech, staffed by a small team (4 employees) with leadership including Director of Social Services and Director of Staff Development. Open positions include CNA, Primary Counselor, and BOA. Key tech/software stacks are ukg and pointclickcare. Web metrics show about 1,969 monthly visits with a high bounce rate of 0.4% and diverse traffic from the U.S., Brazil, and India. Notable concerns: a low employer rating (1.0/5 from 2 reviews) across work-life, compensation, culture, and career. Contact: Pomona, CA headquarters with phone lines 909-628-6024 and 909-614-0311.
Clinic Type
Behavioral Health
Address
Pomona, CA
Phone
909-628-6024
NewGenCompliance@newgenhc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps: 3.0 (N/A)
- seniors.fyi: 2.5 (21)
- CareListings: 2.7 (19)
Patients praise
- suitable for intensive, structured mental-health stabilization
- some reports of caring and patient-focused staff
- benefits from the highly organized, routine environment for those needing accountability
Common complaints
- reports of unresponsiveness and inability to reach staff by phone
- concerns regarding facility organization and administration communication
- allegations of staff aggression or mistreatment towards patients
- complaints about meal quality and restrictive environment
"Olive Vista is one of the most unorganized behavioral health institutes I encountered so far. I have a loved one there, and have no way or means of moving her unless I bring her home... The staff treat the residents like this: Staff is the gang member, client is the victim."
— CareListings review"I am very disappointed with the treatment my family experienced while visiting a patient at Olive Vista Behavioral Health Center in Pomona. During our visits, staff were aggressive, dismissive, and..."
— Apple Maps review"Wonderful people. They really work hard to assist the patients and are very professional. Patients are well taken care of. I will recommend this place to anyone who needs mental health assistance."
— Seniors.fyi reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- [PDF] FACILITIES AND PROGRAMS DEFINED AS INSTITUTIONS ... - DHCS — Jan 14, 2026
- [PDF] Report on Mental Health Services, Contracts, and Amendments — Feb 10, 2026
- Olive Vista Behavioral Health Center hiring Therapist in Pomona, CA — Jun 30, 2026
- Community Services Guide for Consumers, Families, and Service ... — Sep 12, 2025
- Primary Counselor - Pomona, CA 91766 - Indeed.com — May 11, 2026
Information sourced from the clinic's website as of July 10, 2026.
More behavioral health clinics in Pomona
Pomona Valley Hospital Medical Center (PVHMC) is a nonprofit, 427-bed community medical center and trauma center serving eastern Los Angeles and western San Bernardino counties. Located in Pomona, CA (founded 1903), PVHMC emphasizes quality care and has national accreditations and awards, including The Joint Commission Gold Seal of Approval for inpatient diabetes care, palliative care, sepsis, pulmonary care, perinatal care, and total joint replacement, plus the Baby-Friendly designation and Healthgrades Patient Safety Excellence Award. PVHMC offers comprehensive services across emergency, laboratory, cancer care, diabetes programs, heart/vascular, women's and children's services, and family cancer care, with a focus on family-centered care. The hospital highlights patient safety, specialty programs, and community wellness initiatives (e.g., weekly Farmers Market). If you’re specifically seeking Mental Health Services, PVHMC’s site indicates broad medical services and related centers but does not list a dedicated mental health program in the provided highlights. For precise mental health service offerings, contact PVHMC directly at 909-865-9500 or visit pvhmc.org.
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