East Valley Community Health Center | Nonprofit | Health care
Primary Care • Pomona, CA • Since 1970
About
East Valley Community Health Center (EVCHC) is a nonprofit Federally Qualified Health Center serving the East San Gabriel Valley and Pomona, California. Key details: - Services: Family medicine, pediatrics, women’s health, behavioral health, dental, and vision; patient-centered, sliding-scale fees; accepts Medi-Cal/Medicare and most private insurance; no one turned away for inability to pay. - Community & mission: Provides medical, dental, vision, and behavioral health to a diverse, working-poor population; aims to improve patient and community well-being. - Service area & access: Large, culturally diverse region with over 700,000 people; multiple funding sources, affiliated with local IPAs, and extensive public/private contracts to keep costs low. - Locations: 8 offices in and around Pomona/East San Gabriel Valley (HQ at 420 S. Glendora Ave., West Covina; other sites in Pomona, Covina, La Puente, etc.). - Organization details: Founded in 1970; nonprofit status; headquartered in West Covina, CA; uses a team-based care approach; active in the health care and nonprofit sectors. If you’re seeking affordable, comprehensive care in Pomona or nearby areas, EVCHC offers family, pediatric, women’s, behavioral health, dental, and vision services with a focus on accessibility for uninsured or underinsured individuals.
Clinic Type
Primary Care
Address
420 S. Glendora Avenue, West Covina, CA 91790
Phone
(626) 919-4333
amardini@evchc.org
Opening Hours
Monday - Saturday: 8:00 AM – 8:00 PM
Website
Services Offered
Insurance & Payment
East Valley accepts Medi-Cal, Medicare, and Covered California; no one is turned away due to inability to pay.
Languages Spoken
—
FAQs
Do you accept walk-ins?
Yes, there are walk-in and appointment options available.
What services are offered at East Valley Community Health Center?
Medical, dental, vision, and behavioral health services.
What areas do you serve?
East San Gabriel Valley and Pomona Communities.
What if I am uninsured?
East Valley assists eligible individuals with enrollment programs; no one is turned away due to inability to pay.
How can I enroll in Medi-Cal, Medicare, or Covered California?
Certified enrollment counselors can assist with enrollment and eligibility.
What are the hours for the health center?
Operating hours may vary by health center site; typical hours listed are 8:00 AM – 8:00 PM, Monday through Saturday.
How do I make an appointment?
You can call the main phone number listed or visit the website contact page to schedule.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.7 out of 5 stars (based on 360 reviews on Yelp) (360 reviews)
- Charity Navigator: 83% (Three-Star out of Four Stars)
Patients praise
- accessible health services for the community
- some staff members described as friendly and patient
- efficient service for specific quick tasks like testing in some instances
- generally appreciated for providing needed care at lower costs or to underserved populations
Common complaints
- long wait times for appointments and in the waiting room
- unprofessional or rude customer service and reception staff
- difficulty reaching the clinic by phone or being left on hold for extended periods
- perceived lack of organization, including lost lab results and repetitive paperwork requirements
- high staff turnover and understaffing reported by employees
"I never write bad reviews but this place gives me nervous breakdowns every time I come. The worst service ever. I have even had to have a sit down complaint with the manager that is how angry I get when I am here."
— Yelp/Unilocal review of EVCHC West Covina"Excellent service, very professional and helpful and kind"
— LocalityBiz review of EVCHC La PuenteSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Chris Hartmire Plaza Opens in Pomona, California — Oct 24, 2025
- Gina M. Liang, PA - Physician Assistant in Pomona, CA — May 14, 2026
- beatriz elizondo — Mar 8, 2026
Information sourced from the clinic's website as of July 10, 2026.
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