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About

Pomona Valley Hospital Medical Center (PVHMC) is a nonprofit, 427-bed community and trauma hospital based in Pomona, California. Founded in 1903, it serves eastern Los Angeles and western San Bernardino counties and is the largest birthing hospital in the region. PVHMC is nationally recognized and accredited, including The Joint Commission Gold Seal of Approval for multiple inpatient care areas (diabetes, palliative, sepsis, pulmonary, perinatal, and total joint replacement) and the Baby-Friendly designation. It has about 945 employees, annual revenue around $751.5 million, and is noted for high patient safety. Contact: 909-865-9500. Address: 1798 N Garey Ave, Pomona, CA 91767.

Clinic Type

Primary Care

Address

1798 N. Garey Avenue, Pomona, California 91767, US

Phone

(909) 865-9500

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Yes

Services Offered

  • emergency services
  • outpatient pavilion
  • surgical services
  • radiology
  • sleep disorders
  • gastrointestinal
  • kitchen? (not listed)
  • orthopedic services
  • rehabilitation services
  • laboratory services
  • pneumonia
  • diabetes program
  • diabetes education
  • kidney and urological services
  • women's & children's center
  • center of excellence: Robert Beverly Lewis Family Cancer Care Center
  • Stead Heart and Vascular Center
  • Trauma Center
  • neonatal ICU and perinatal center
  • perinatal center
  • family medicine residency program
  • robotic surgery
  • 3D mammography
  • occupational health
  • urgent care
  • pediatrics? (not specified)
  • chronic disease management? (not specified)

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.5/5 stars (630 reviews)
  • Healthgrades/Medicare Patient Experience Survey: 68% (patients who would recommend the hospital)
  • Sitejabber: 1.3 stars (1 review)

Patients praise

  • Positive experiences with specific staff members' kindness and professionalism
  • Good communication regarding procedures in certain contexts
  • Successful medical outcomes and professional bedside manner reported in some reviews

Common complaints

  • Long wait times, particularly in the emergency room
  • Perceived staff unresponsiveness and moodiness
  • Communication issues between staff/doctors and patients
  • General dissatisfaction with bedside manner and professional conduct

"He was very professional and did a truly amazing job showing us much kindness and understanding."

Yelp user review

"They had her in a wheelchair for 11 hours didn't even put her in a room. ... This has to be the worst service and client care ever."

MedicalRecords.com patient complaint

"I arrived at the hospital at around 11:30 p.m. to midnight, and I wasn’t attended [to] until around 4 a.m. to 5 a.m."

The Student Life (interview with student patient)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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