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About

CNS Healthcare is a nonprofit, Certified Community Behavioral Health Clinic (CCBHC) serving mental health and related needs in Southeast Michigan, with a presence in Novi (HQ) and 11 offices across the Detroit metro area, including Pontiac and Detroit. Key details: - Focus: Mental health care, substance use, intellectual/developmental disabilities, and emotional disorders. Provides integrated, patient-centered services for children, adolescents, adults, and older adults. - Scale: About 400 employees; serves more than 7,000 people annually. - Locations: 11 U.S. offices in Michigan, including Pontiac, Detroit, Novi (HQ), Southfield, and more. - Community role: Partners with local organizations to deliver comprehensive behavioral health services. - Contact: Main platform at cnshealthcare.org; phone options and email: info@cnshealthcare.org. If you’re seeking mental health treatment or support in Detroit/Pontiac, CNS Healthcare operates multiple clinics and clinics-with-community programs in the area, offering a range of behavioral health services.

Clinic Type

Behavioral Health

Address

2900 Conner Ave. Building A, Detroit, MI 48215; 24230 Karim Boulevard Suite, Novi, MI 48375

Phone

800-615-0411

Email

info@cnshealthcare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Virtual appointments available

Emergency Care

Crisis Intervention (CI) Program, 24/7 on-call, crisis planning

Services Offered

  • peer services
  • clubhouse
  • mental health urgent care
  • adult services
  • child-youth-family services
  • community engagement
  • crisis services
  • executive leadership
  • CCBHC
  • psychosocial clubhouses
  • on-call crisis intervention (CI) program
  • support groups
  • integrated care
  • nursing services
  • medication management
  • crisis planning and support
  • virtual appointments
  • walk-in appointments
  • same-day appointments

Team

  • CNS Healthcare Leadership, CCBHC nonprofit — Executive leadership

Insurance & Payment

Languages Spoken

  • English

FAQs

What services are included in Behavioral Health Urgent Care?

Same-day or walk-in appointments at three locations with support for anxiety, depression, suicidal thoughts, or psychosis; includes peer support, nursing services, medication management, crisis planning and support; no referral needed; affordable options for uninsured.

What crisis services are available?

A 24/7 on-call Crisis Intervention (CI) Program with walk-ins during office hours, other face-to-face assessments, and virtual appointments.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Detroit): 4.26/5 (135)
  • Yelp: 3.2/5 (26)
  • Rehab.com (Waterford): 3.4/5 (60)

Patients praise

  • Helpful and caring clinical staff (psychiatrists, nurse practitioners) in some cases
  • Clean and safe facilities
  • Effective medication management and attention to medication interactions by some providers
  • Helpful emergency support processes for some patients

Common complaints

  • Difficulty with administrative processes and phone communication (long wait times, phone tag, unreturned calls)
  • Disorganization and unprofessionalism in intake and appointment scheduling
  • Inconsistent quality of therapy and patient care
  • Concerns regarding medication management and communication with pharmacies
  • Issues with telehealth implementation and accessibility

"Please do not go here. They do not care about you getting help. They will leave you hanging and suicidal and not give emergency services when needed"

LocalityBiz review

"My psychiatrist takes the time to actually look at the medications and interactions to make sure it doesn't affect me bad in..."

Yahoo Local review

"Mental health specialists don’t let people go cold Turkey off SSRI’s for weeks on end."

LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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