Mental Health Resources | Oakland County, MI
Behavioral Health • Pontiac, MI
Clinic Type
Behavioral Health
Address
—
Phone
911
PrisonerInfo@oakgov.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
FAQs
What resources are listed by Oakland County Health Division for mental health and support?
The Oakland County Health Division has compiled a list of mental health and support resources, including crisis helplines, conversation guidance, and tips for managing mental health after a violent event.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Oakland Community Health Network Member Experience Reports: Patient-rated treatment experience scores often range between 60% and 75% for overall satisfaction (based on annual Member Experience reports) (Scores derived from annual CAHPS ECHO Surveys covering hundreds of respondents)
Patients praise
- General satisfaction with access to helpful recovery coaching and support services
- Appreciation for convenient office locations and telehealth options
- Some patients report feeling safe and comfortable in group therapy settings
- Documented favorable experiences in member survey reports regarding treatment responsiveness
Common complaints
- Reports of rude or dismissive staff and inconsistent communication in certain facilities
- Complaints regarding long waiting times for intake and crisis admission
- Concerns over facility environment, including cleanliness and a jail-like atmosphere
- Specific recipient rights complaints, including issues with abuse and neglect, documented in annual rights reports
- Some employee feedback on internal workplace culture, including concerns about favoritism
"The staff are described as rude and short when help is requested, and they gossip instead of assisting patients."
— Seniors.fyi reviews for Resource & Crisis Center, Pontiac, MI"I like working with my Recovery Coach. The Royal Oak office is located near my job which is convenient for me. I learned positive coping skills in group sessions."
— OCHN Treatment Program Review Summary FY20Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OCHN TAKES ON DIRECT CRISIS CARE IN OAKLAND COUNTY - OCHN — Jun 4, 2026
- OCHN Continues Crisis Services in Oakland County — Feb 18, 2026
- Oakland County diverts mental health patients to ERs amid crisis center takeover - Bridge Michigan — Feb 18, 2026
- Oakland 360 Care Center Opens in Pontiac - Oakland County Times — Sep 25, 2025
- When Crisis Hit, One Family Found Support at the Youth and F... — Sep 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Pontiac
CNS Healthcare is a nonprofit, Certified Community Behavioral Health Clinic (CCBHC) serving mental health and related needs in Southeast Michigan, with a presence in Novi (HQ) and 11 offices across the Detroit metro area, including Pontiac and Detroit. Key details: - Focus: Mental health care, substance use, intellectual/developmental disabilities, and emotional disorders. Provides integrated, patient-centered services for children, adolescents, adults, and older adults. - Scale: About 400 employees; serves more than 7,000 people annually. - Locations: 11 U.S. offices in Michigan, including Pontiac, Detroit, Novi (HQ), Southfield, and more. - Community role: Partners with local organizations to deliver comprehensive behavioral health services. - Contact: Main platform at cnshealthcare.org; phone options and email: info@cnshealthcare.org. If you’re seeking mental health treatment or support in Detroit/Pontiac, CNS Healthcare operates multiple clinics and clinics-with-community programs in the area, offering a range of behavioral health services.
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