Healthcare | West-Side Port Arthur, TX
Pediatrics • Port Arthur, TX • Since 1987
About
Gulf Coast Health Center, Inc. is a nonprofit Federally Qualified Health Center serving Southeast Texas (Jefferson, Hardin, Orange, Newton, Jasper Counties) for 30+ years. Based in Port Arthur, TX, it provides affordable, comprehensive care across primary medical, dental, behavioral health, substance abuse, vision, and related services. The organization operates 6 offices in the region, including its Port Arthur headquarters at 2548 Memorial Blvd. Key facts: - Founded: 1987; Type: Private nonprofit FQHC - Location: Port Arthur HQ; additional offices in Silsbee, Orange, and Port Arthur - Services: Primary care, pediatric, women's health, internal medicine, behavioral health, dental, pharmacy, substance abuse - Size: ~36 employees; annual revenue ≈ $3.7M - Contact: gchcmain@gulfcoasthc.org; 409-983-1161 If you’re looking specifically for “West-Side Port Arthur,” this center’s Port Arthur locations includes the Memorial Blvd. site, which serves as the main hub for care in the Port Arthur area.
Clinic Type
Pediatrics
Address
601B Rev. Ransom Howard, Port Arthur, TX 77640
Phone
(409) 983-1161
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Opening Hours
Monday – Friday 8AM – 5:00PM
Telehealth
https://gulfcoasthc.org/telehealth/
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Office Location & Contact
601B Rev. Ransom Howard Port Arthur, TX 77640; Phone: (409) 983-1161; secondary phone: (409) 982-0978.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Demandforce (Gulf Coast Health Center - West-Side): 4.5/5 stars (66 reviews)
- Real Patient Ratings (Elite Women's Healthcare): 4.8/5 stars (1,844 reviews)
- Healthgrades (Dr. Tracie Updike): 4.7/5 stars (30 reviews)
- Birdeye (Ashley Walters, NP): 5/5 stars (280 reviews)
- Birdeye (Texas Primary Care): 4.3/5 stars (20 reviews)
Patients praise
- Specific providers praised for being knowledgeable, attentive, and caring
- Some staff members noted as professional and respectful
- Efficient and positive experiences reported by some patients at certain facilities
- Some facilities described as clean and well-maintained
Common complaints
- Long wait times for appointments and in the waiting room
- Reports of rude, unhelpful, or dismissive front desk/administrative staff
- Difficulty with appointment scheduling and communication
- Perceived lack of care or attention from some staff members
- Issues with prescription management or follow-up procedures
"The Doctor was the only reason I gained control of the anger i had..She was very professional, polite and expressed her apologies for the delay.. SO TO THE DOCTOR ,(THE DOCTOR ONLY!) THANK YOU"
— Demandforce review regarding Gulf Coast Health Center West-Side"Awful customer service, I DO NOT RECOMMEND COMING HERE... The workers here speak to you like a dog... The longest wait for an appointment, the longest wait in the waiting room, and the longest wait in the doctor's office."
— LocalityBiz review regarding Gulf Coast Health Center"I arrived having stroke symptoms... I was brushed off... I never even got called back. I was completely dismissed."
— LocalityBiz review regarding The Medical Center of Southeast Texas ERSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More pediatrics clinics in Port Arthur
Summary: Exceptional Emergency Center operates freestanding ERs with 24/7 emergency and pediatric care, including on-site imaging and labs, in Texas (including Port Arthur). They emphasize quick wait times (under 10 minutes), local board-certified physicians, and community involvement. The Port Arthur location is listed as 3330 FM-365, Port Arthur, TX 77642. If you’re seeking a dedicated Pediatric Emergency Room in Port Arthur, this facility offers pediatric emergency services as part of its 24/7 ER capabilities.
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