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Clinic Type

Pediatrics

Address

Trinity Clinic Port Arthur, Port Arthur, TX

Phone

409-982-6461

Email

Opening Hours

Mon-Fri 7:30 a.m. - 4 p.m.

Telehealth

Schedule a Virtual Visit; Virtual Care visits are available

Emergency Care

For life threatening emergencies, please call 911.

Services Offered

  • Pediatric Primary Care
  • Pediatric Care
  • Primary Care
  • Family Medicine
  • Urgent Care
  • Emergency Care
  • Sports Medicine
  • Orthopedics
  • Womens Services
  • Internal Medicine
  • Pediatric Care/Primary Care
  • Physical Therapy
  • Annual Exams and Health Screenings
  • Disease Management
  • Sports Physicals
  • Heart/Vascular
  • Cancer Care
  • Pediatrics

Team

  • Care Doctors and Team in Port Arthur — Pediatrics and Family Medicine Providers

Insurance & Payment

  • Most major insurance plans are accepted including Medicare and CHRISTUS Health Plan.

However, it is the responsibility of each patient to check with your individual insurance to confirm that our clinic is within your plan's network.

AblePay subscription-based 0% interest payment options

Languages Spoken

  • English

FAQs

Are Virtual Appointments available?

Virtual Appointments are available; new patients welcome.

What is the insurance policy?

Most major insurance plans are accepted, including Medicare and CHRISTUS Health Plan; patients should verify network coverage with their insurer.

How can I access my health records or schedule visits online?

MyCHRISTUS allows you to access health records, view test results, manage billing, request prescriptions, and schedule visits, including virtual visits.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. William Pickard): 3.5 out of 5 stars (14 reviews)
  • Healthgrades (Dr. Tracie Updike): 4.7 out of 5 stars (30 reviews)
  • U.S. News & World Report (Dr. William Pickard): 4.9 out of 5 stars (overall quality of care) (24 reviews)

Patients praise

  • Many patients praise individual physicians for being thorough, good listeners, and professional
  • Positive feedback on virtual appointments and follow-up care
  • Some patients appreciate staff who go above and beyond to assist with complex needs like specialist referrals

Common complaints

  • Reports of rude, careless, or condescending staff, including receptionists and managers
  • Complaints about long wait times (both in-office and on the phone)
  • Occasional concerns regarding treatment approach or bedside manner

"The receptionist and manager were both rude and very careless about my situation. The doctor and nurse are great."

Healthgrades patient review

"Dr. updike is a very good listener and that she is very thorough"

Healthgrades patient review

"Outside of the long wait times when calling the clinic. Everything else is great."

Birdeye patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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VerifiedSince 1987
Port Arthur, TX·Pediatrics

Summary: Exceptional Emergency Center operates freestanding ERs with 24/7 emergency and pediatric care, including on-site imaging and labs, in Texas (including Port Arthur). They emphasize quick wait times (under 10 minutes), local board-certified physicians, and community involvement. The Port Arthur location is listed as 3330 FM-365, Port Arthur, TX 77642. If you’re seeking a dedicated Pediatric Emergency Room in Port Arthur, this facility offers pediatric emergency services as part of its 24/7 ER capabilities.

VerifiedEmergency careSince 2015

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