Behavioral Health - Portales - Roosevelt General Hospital
Behavioral Health • Portales, NM • Since 2001
About
Roosevelt General Hospital (Portales, NM) is a nonprofit hospital and health care provider founded in 2001, based in Portales with a presence in Guatemala. It offers various medical services through multiple clinics, supports online bill pay, and handles media inquiries. The organization employs about 71 staff and generates roughly $17.3 million in annual revenue. For behavioral health needs in Portales, RG Hospital is the local hospital option with general hospital services, and potential links to behavioral health services may be accessed via their main site or contact channels. Key details: address HQ at 42121 US-70, Portales, NM; main phone numbers include (575) 356-6652 and (575) 359-1800; official site: myrgh.org.
Clinic Type
Behavioral Health
Address
Behavioral Health Services, 42121 US Hwy 70, Portales, NM 88130
Phone
(575) 226-6640
info@myrgh.org
Opening Hours
Sunday CLOSED; Monday 8:00 AM - 5:00 PM; Tuesday 8:00 AM - 5:00 PM; Wednesday 8:00 AM - 5:00 PM; Thursday 8:00 AM - 5:00 PM; Friday 8:00 AM - 5:00 PM; Saturday CLOSED
Telehealth
Not specified on page
Emergency Care
Emergency Department available (per site navigation)
Services Offered
Insurance & Payment
Sliding fee scale (as indicated by related link), Other payment options from clinic site may include standard billing; exact options not explicitly listed on the page
Languages Spoken
FAQs
What services does Behavioral Health provide?
The clinic treats depression, anxiety and other mental health conditions, as well as trauma through medication management and other behavioral health services.
Where is Behavioral Health located?
Behavioral Health Services, 42121 US Hwy 70 PO Box 868 Portales, NM 88130.
What are the hours of operation?
Sunday: CLOSED; Monday–Friday: 8:00 AM - 5:00 PM; Saturday: CLOSED.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 2.4/5 (28)
- HospitalsAndClinics.net: 2.9/5 (99)
- Google: 4.2/5
Patients praise
- Quick wait times, especially for a smaller hospital
- Generally kind and attentive nursing and support staff
- Professional and efficient care reported by many patients
- Positive experiences with specific doctors and medical assistants
Common complaints
- Reports of poor bedside manner from some physicians
- Instances of perceived dismissive treatment or misdiagnosis
- Frustration regarding billing processes and communication
- Rudeness reported by some staff members in certain encounters
"Worst Hospital ever! I went in today with doctor Jeffrey Sterling laughed at me and sent me home with no test done, the nurse as well very rude not helpful at all NEVER GOING TO THA PLACE AGAIN!"
— LocalityBiz"I've had nothing but positive experiences at both the hospital and clinic. Wait times are usually very quick."
— MapQuest"RGH in my experience is rated at the top. They're as good as any other hospital out there. They did everything in a professional manner."
— Roosevelt General Hospital Patient TestimonialsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Construction underway on Horizon Behavioral Health Center in Clovis — Mar 19, 2026
- Regional health facility project under spotlight - The Eastern New Mexico News — Jun 17, 2026
- Relindis Ndofor, NP - Nurse Practitioner in Portales, NM — May 14, 2026
- Roosevelt approves regional health plan — Jun 30, 2026
- Kerri R. Self, NP - Nurse Practitioner in Portales, NM — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Portales
Portales-based La Casa Family Health Center (La Casa de Buena Salud Inc) is a private medical practice offering primary care, behavioral health, and dental services with a focus on medically underserved communities in southeast New Mexico. Key facts: - Location: Portales, New Mexico, USA (headquartered here; multiple offices in Portales) - Established: 1975 - Services: Primary care, behavioral health, dental care - Revenue/Size: About $15.6M annual revenue; 2 employees (very small workforce) - Contact (examples): jbjohnson@lacasahealth.com; main phone numbers include (575) 755-2272 and (575) 356-6695 - Online presence: lacasahealth.com; U.S. focus with strong local traffic (monthly visits ~5,482; bounce rate 0.7%) - Accessibility: Emphasizes affordable, evidence-based care for underserved populations - Offices: 4 locations listed in Portales, NM If you’re seeking the Portales clinic specifically, this center is the Portales-based location within La Casa Family Health Center network.
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