Portales Clinic - La Casa Family Health Center
Behavioral Health • Portales, NM • Since 1975 • 1 (Portales Clinic) locations
About
Portales-based La Casa Family Health Center (La Casa de Buena Salud Inc) is a private medical practice offering primary care, behavioral health, and dental services with a focus on medically underserved communities in southeast New Mexico. Key facts: - Location: Portales, New Mexico, USA (headquartered here; multiple offices in Portales) - Established: 1975 - Services: Primary care, behavioral health, dental care - Revenue/Size: About $15.6M annual revenue; 2 employees (very small workforce) - Contact (examples): jbjohnson@lacasahealth.com; main phone numbers include (575) 755-2272 and (575) 356-6695 - Online presence: lacasahealth.com; U.S. focus with strong local traffic (monthly visits ~5,482; bounce rate 0.7%) - Accessibility: Emphasizes affordable, evidence-based care for underserved populations - Offices: 4 locations listed in Portales, NM If you’re seeking the Portales clinic specifically, this center is the Portales-based location within La Casa Family Health Center network.
Clinic Type
Behavioral Health
Address
1515 W. Fir, Portales, NM 88130
Phone
575-356-6695 (Medical) ; 575-356-5517 (Dental) ; 575-359-3777 (Optometry)
meveritt@lacasahealth.com
Opening Hours
Medical: Mon–Fri 8:00 AM–5:00 PM; Dental: Mon–Fri 8:00 AM–12:00 PM and 1:00 PM–5:00 PM; Lab: Tue & Thu 8:00 AM–12:00 PM and 1:00 PM–2:30 PM; Optometry: not specified
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What services are offered?
Acute Care (Sick Visits), Chronic Disease Management, Health Education & Maintenance, Immunizations, STD Screenings & Management, Women’s Healthcare Services, Yearly Physicals.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various public review sites (e.g., OpenDataNY): Generally low on third-party public platforms, though official channels feature positive testimonials. (Limited number of public reviews available.)
Patients praise
- Friendly and professional staff perceived by some patients
- Affordable care options (sliding fee scale)
- Helpful front desk staff mentioned by some individuals
- Positive dental care experiences for certain patients
Common complaints
- Long wait times for appointments
- Communication issues and disconnect between employees and patients
- Concerns regarding the accuracy of dental diagnoses and treatment plans
- Lack of confidence in diagnostic results
"This was the absolute worst experience I have ever had at a medical office, and I will not be going back."
— Patient review via OpenDataNY"The front desk always shows concern for the patients and tries to have you seen as quickly as possible. The medical and dental staff as well as Outreach are amazing."
— Patient testimonial on official La Casa Health websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Portales healthcare leader guest of congresswoman - The Eastern New Mexico News — Feb 25, 2026
- DENTAL ASSISTANT – CLOVIS – La Casa Family Health Center — Jun 5, 2026
- Leger Fernández Announces First Guest to State of the Union: Carmen Pacheco-Muñoz, Rural Health Care Leader from Portales | Congresswoman Teresa Leger Fernández — Feb 21, 2026
- La Casa Family Health Center Summer Food Service Program – Free meals for children 18 and under Mondays through Fridays through Aug. 1 at multiple locations in Clovis, Portales, and Melrose. All meals are grab and go; children must be present to receive meals. - — Jul 18, 2025
- Esther D. Verzi, NP - Nurse Practitioner in Portales, NM — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Portales
Roosevelt General Hospital (Portales, NM) is a nonprofit hospital and health care provider founded in 2001, based in Portales with a presence in Guatemala. It offers various medical services through multiple clinics, supports online bill pay, and handles media inquiries. The organization employs about 71 staff and generates roughly $17.3 million in annual revenue. For behavioral health needs in Portales, RG Hospital is the local hospital option with general hospital services, and potential links to behavioral health services may be accessed via their main site or contact channels. Key details: address HQ at 42121 US-70, Portales, NM; main phone numbers include (575) 356-6652 and (575) 359-1800; official site: myrgh.org.
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