Healthcare - Roosevelt County Chamber of Commerce, NM
Emergency Medicine • Portales, NM
Clinic Type
Emergency Medicine
Address
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Phone
(800) 635-8036
chamber@portales.com
Opening Hours
RGH Clinic open 8 a.m. to 9 p.m. Monday–Friday
Emergency Care
RGH Emergency Department is a seven-bed facility, Level IV Trauma Center (state-certified). Treats 9,000 patients annually. Rural New Mexico trauma link.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google/General online review platforms: Approximately 2.9 to 4.2 out of 5 across various aggregate platforms (Approx. 99 reviews (varies by platform))
- General online reviews (La Casa Family Health Center): 3.1 out of 5 (Not explicitly stated)
- Birdeye (Community Services Center & The Psychiatric Care Center): 4.8 and 4.9 out of 5 (8 reviews each)
- Ratings.MD (Cristy Walsh, CNP): 4.9 out of 5 (193 reviews)
Patients praise
- High appreciation for specific providers, notably Christy Walsh, CNP
- Praise for nursing staff in emergency and clinical settings
- Recognition of professional and caring behavior from individual staff members
- Satisfaction with timely outpatient care experiences
Common complaints
- Long wait times for appointments
- Perceived lack of professional communication or empathy from some staff/providers
- Dissatisfaction with diagnostic processes and treatment decisions in emergency or acute care settings
- Inaccurate or conflicting information regarding clinical findings
"The entire staff was awesome!!! Teagon, Dr Lingala’s medical assistant was awesome!!! He very kind and caring."
— LocalityBiz (Reviewer: Natt Quintana)"Dont expect to be seen any where close to your scheduled appointment time."
— OpenDataNY (Reviewer: Nathan Mc Laughlin)"I have searched for years for a doctor to listen to me, treat me with genuine care and kindness. Dr. Walsh is the first doctor to do this and I am so grateful."
— Ratings.MDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rural hospital officials expect financial hardships - The Eastern New Mexico News — Jul 16, 2025
- REQUEST FOR PROPOSALS (RFP) RGH - The Roosevelt Review — Feb 18, 2026
- Relindis Ndofor, NP - Nurse Practitioner in Portales, NM — May 14, 2026
- Chamber banquets scheduled this month - The Eastern New Mexico News — Jan 7, 2026
- NM to stabilize rural health care with new support center - The Roosevelt Review — May 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Portales
Roosevelt General Hospital is a nonprofit hospital and health care provider based in Portales, New Mexico. Founded in 2001, it operates multiple clinics and offers services including online bill pay, media inquiries, and career opportunities. The organization employs about 71 staff and reports annual revenue around $17.3 million. Main HQ: 42121 US-70, Portales, NM. It serves the healthcare needs of the Portales area and has a presence related to Guatemala. Contact: main line (575) 356-6652; emails include info@myrgh.org or lbrooks@myrgh.org. Website: myrgh.org.
La Casa de Buena Salud Inc (La Casa Family Health Center) is a private medical practice network headquartered in Portales, New Mexico. Founded in 1975, it operates 4 offices in Portales and focuses on affordable, evidence-based primary care, behavioral health, and dental services for the medically underserved in southeast New Mexico. Key details: - Services: primary care, behavioral health, dental care - Location: Portales, NM (4 office addresses listed) - Revenue: about $15.6M; 2 employees - Website: lacasahealth.com - Contact: multiple NM phone numbers; main email jbjohnson@lacasahealth.com - Online presence: ~5,500 monthly visits; US-based traffic; low bounce rate - Ownership: Private; active status - Notable: Emphasizes serving underserved communities and integrated care across multiple health disciplines
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