Live
Read more

About

Multnomah County provides a broad spectrum of mental health and addiction services through its Behavioral Health division, aimed at residents of Portland and surrounding areas. Key offerings typically include: - Behavioral health care for adults and youth (assessment, counseling, treatment planning) - Mental health and substance use disorder services - Access to case management, crisis services, and community supports - Integration with county health, public safety, and housing initiatives - Collaboration with partners, clinics, and service providers for coordinated care Context: Multnomah County is a Portland-based government agency (founded 1854) offering extensive public services across health, justice, housing, libraries, and more.

Clinic Type

Behavioral Health

Address

501 SE Hawthorne Blvd., Portland, Oregon 97214, US

Phone

503-988-4888 (Behavioral Health Call Center)

Email

bhcallcenteradmin@multco.us

Opening Hours

24/7

Emergency Care

Yes (Mental health crisis care)

Services Offered

  • Mental health services
  • Urgent mental health and crisis care
  • Non-urgent mental health services
  • Youth & Families
  • Find a Mental Health Provider
  • Behavioral Health Call Center
  • Low-cost services information
  • Oregon Health Plan or Medicaid
  • Care Oregon Provider Directory
  • Trillium Community Health Provider Directory

Insurance & Payment

  • Oregon Health Plan
  • Medicaid
  • Care Oregon
  • No Insurance or Not Covered
  • Oregon Health Plan or Medicaid
  • Care Oregon Provider Directory 503-416-4100 or toll-free 800-224-4840
  • Trillium Community Health Provider Directory 877-600-5472, customer service

Information provided mentions multiple programs and low-cost options via Behavioral Health Call Center; no specific list of insurances accepted beyond plans and safety-net options.

Free and confidential, Call for information on low-cost services, Low-cost services available; details via Behavioral Health Call Center

Languages Spoken

  • Spanish (Se habla Español)
  • English
  • Se habla Español

FAQs

What mental health services are available?

Mental health safety net services for adults, children and families; urgent mental health and crisis care; non-urgent mental health services for those on the Oregon Health Plan or no insurance.

How can I find a provider if I have OHP/Medicaid or no insurance?

Use the provided provider directories (Care Oregon, Trillium Community Health) or call the Behavioral Health Call Center for assistance.

How can I get urgent/crisis care?

Call 503-988-4888 for 24/7 support.

Are there services for people with no insurance?

Yes, there are low-cost services and options; contact Behavioral Health Call Center at 503-988-4888 to learn qualification and options.

What contact information is available for provider directories?

Care Oregon Provider Directory: 503-416-4100 or toll-free 800-224-4840; Trillium Community Health Provider Directory: 877-600-5472.

What languages are available for support?

Support is available in Spanish (Se habla Español) and other languages via the call center.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: Low ratings often observed on third-party public platforms for major affiliated facilities like Unity Center for Behavioral Health (Multiple individual negative reviews cited on public forums)

Patients praise

  • Some individuals report life-changing, positive outcomes and support with housing and stability
  • Recent national accreditation for the Behavioral Health Call Center demonstrating commitment to standards of care
  • Provision of 24/7 crisis support, mobile crisis intervention, and walk-in clinical services

Common complaints

  • Reports of system complexity and difficulty navigating services
  • Allegations and investigations regarding staff misconduct, drug use, and abuse handling in certain units and facilities
  • High staff turnover and complaints about being overworked/underpaid in some departments
  • Negative patient experiences cited in external reviews for affiliated facilities like the Unity Center
  • Concerns about system effectiveness and accountability for poor outcomes

"When do they announce who is getting fired for their responsibility in managing, overseeing, and funding contracts for a system that creates such a lousy product for most people who seek services from the mental health system?"

— Kevin Fitts, executive director of the Oregon Mental Health Consumers Association

"I’m just soaring, and it feels good to finally be soaring."

— Racheale, Behavioral Health Resource Center client

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

Book appointmentCall

More behavioral health clinics in Portland

Portland, ME·Mental Health Care

MaineHealth Behavioral Health (formerly Maine Behavioral Healthcare) is a nonprofit system within the MaineHealth family that provides comprehensive behavioral health and substance use disorder services across southern Maine and parts of New Hampshire. Resulting from a merger of Community Counseling Center, Counseling Services, Mid-Coast Mental Health Center, Spring Harbor Community Services, and Spring Harbor Hospital, it offers outpatient counseling, psychiatry, case management, crisis services, inpatient mental health, and peer support. Headquarters are in South Portland, ME, with five offices in the region, including 78 Atlantic Place, South Portland (HQ), and locations in Westbrook and Springvale. The organization emphasizes integrated, compassionate care and serves a broad service area in Greater Portland and southern Maine. If your focus is Maine Medical Center in Portland, note that MaineHealth Behavioral Health operates within the MaineHealth system, closely connected to Maine Medical Center and other affiliates.

Online bookingSince 2014
Portland, OR·Behavioral Health

The Portland Clinic is a long-standing, private multispecialty medical group based in Portland, Oregon (since 1921). It offers a broad range of services, including behavioral health, within six Portland metro locations. The clinic emphasizes a personal, patient-centered approach and serves over 90,000 families annually. Main locations include 800 SW 13th Ave (Portland), plus Beaverton and Tigard offices. For direct behavioral health appointments or referrals, check the clinic’s site or contact a local office.

Online bookingSince 1921

Bishop Health

4.7(168)
Portland, ME·Mental Health Care

Bishop Health is a private mental health care clinic based in Portland, Maine, offering personalized outpatient mental health and psychiatry services. They treat psychiatric concerns and co-occurring disorders with comprehensive, innovative care. The company has 9 employees and operates mainly in the United States, with a notable presence in Portland, Maine, and Delray Beach, Florida. Contact options include multiple phone numbers and an email (info@bishophealth.com). Key leadership includes Felicia Orchard (Executive Director) and Melissa White LCPC CADC (Clinical Director).

Online booking

Cascadia Health

3.0(105)
Portland, OR·Behavioral Health

Cascadia Health in Portland - Overview: A nonprofit mental health care organization headquartered in Portland, Oregon. - Location: 847 NE 19th Ave., Suite 100, Portland, OR 97207 (HQ). Presence in Portland, Oregon, United States with 2 offices in the U.S. - Contact: info@cascadiabhc.org | +1 503-238-0769 - Online presence: cascadiahealth.org; LinkedIn: linkedin.com/company/cascadia-health Note: Some listings refer to Cascadia Health as a mental health nonprofit with activities in Portland and broader U.S. locations.

Online bookingEmergency care
Portland, ME·Mental Health Care

LifeStance Health in Portland, ME offers therapy, psychiatry, counseling, and behavioral health services for children, adolescents, adults, and new parents. Located at 53 Baxter Blvd, the clinic provides in-person and telehealth appointments with psychiatrists, psychologists, nurse practitioners, and licensed therapists. Services include family therapy, couples therapy, group therapy, psychological testing, neuropsychological testing, and medication management, with most insurance plans accepted.

Online booking

See all behavioral health clinics in Portland →

Comparing your options?

See other behavioral health clinics in Portland, or search the full directory by insurance, ratings, and more.

More Behavioral Health Clinics