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Clinic Type

Internal Medicine

Address

Wentworth Health Partners Primary Care-Portsmouth, 67 Corporate Drive, Floor 3, Portsmouth, NH 03801

Phone

603-610-8050

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Jacqueline R Irzyk — APRN
  • Jennifer L Hopp — MD
  • Roberta J Compagna — APRN
  • Bridget M Viens — PA-C
  • Kristin A Mallett — MD
  • Kenneth R Shuman — MD
  • Deborah A Learson — MD
  • Christopher J Couture — MD
  • Pamela E Lord-Voshell — APRN
  • Jennifer Lynn Kumin — APRN
  • Mark A Berman — MD
  • Kelsea Travelyn, MSN — FNP

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham (Dr. Kristin A. Mallett): 4.9 out of 5 (48 reviews)
  • Healthgrades (Dr. Karen Palmer): 4.6 out of 5 (52 reviews)
  • Healthgrades (Dr. P. Travis Harker): 4.8 out of 5 (25 reviews)
  • WebMD (Dr. Susan Murray): 4.5 out of 5 (37 ratings)
  • Healthgrades (Dr. Steven Olive): 5.0 out of 5 (8 reviews)
  • Vitals (Dr. Kulli M. Barrett): 3.9 out of 5 (13 ratings)
  • Healthgrades (Dr. John McMahon): 4.97 out of 5 (Multiple ratings)
  • Mass General Brigham (Dr. Randall S. Zielinski): 4.7 out of 5 (57 reviews)

Patients praise

  • Strong bedside manner and compassionate care reported by many patients
  • Physicians described as thorough, good listeners, and willing to spend time explaining medical issues
  • High levels of trust and satisfaction with ongoing care for chronic or complex conditions
  • Effective communication and willingness to answer questions thoroughly

Common complaints

  • Perceived lack of empathy or sensitivity, particularly regarding mental health or chronic conditions
  • Concerns about bedside manner, such as appearing dismissive, rude, or arrogant
  • Reports of feeling rushed during appointments or inability to get a word in
  • Difficulties with scheduling appointments or staff interactions
  • Frustration with physicians who focus heavily on single solutions (e.g., exercise) or personal anecdotes rather than patient concerns

"Dr. Mallett was excellent and reviewed my history, asked follow-up questions, listened intently and answered all of my questions with patience, kindness and was fully engaged."

Dr. Kristin A. Mallett Patient Review

"I would not recommend her to someone who is dealing with anxiety and or depression as she is insensitive and judgemental and belittling at times."

Dr. Karen Palmer Patient Review

"He is compassionate in his approach, but also holds our (okay…MY) feet to the fire when it comes to accountability with treatment plans."

Dr. Steven Olive Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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