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About

Wentworth-Douglass Hospital (W-DH) is a nonprofit, not-for-profit medical center in Dover, NH, part of the Mass General Brigham system since 2016. Key facts: - Location: Headquartered in Dover, NH (789 Central Ave, Dover 03820) with four US offices. - Affiliation: Member of Mass General Brigham (Mass General Brigham expansion of care in the region; W-DH and nearby Salem Hospital launched advanced cardiac programs, including new AFib ablation services). - Size and scope: About 3,500+ employees across the Mass General Brigham network; 1,102 local staff; 400+ physicians/APs in the broader system. - Services: Comprehensive care including walk-in care, physician practices, and expanded advanced cardiac services in partnership with Mass General Brigham. - History: Founded 1906; acquired by Massachusetts General Hospital on August 1, 2016. - Community: Active in regional health initiatives and recognitions (e.g., local awards to staff), with connections to regional hospitals and universities.

Clinic Type

Internal Medicine

Address

Portsmouth Outpatient Center - Building A, 67 Corporate Drive, Portsmouth, NH 03801

Phone

Not provided

Email

theworksmembership@wdhospital.org

Opening Hours

Monday: 7:30 a.m. - 5:00 p.m. Tuesday: 8:00 a.m. - 5:00 p.m. Wednesday: 8:00 a.m. - 5:00 p.m. Thursday: 7:30 a.m. - 5:00 p.m. Friday: 8:00 a.m. - 5:00 p.m. Some night and weekend appointments are also available.

Telehealth

Available

Services Offered

  • Primary Care
  • Internal Medicine
  • Family Medicine
  • On-site lab
  • Imaging services
  • Patient Gateway (Wentworth-Douglass)

Technology & Equipment

  • Patient Gateway
  • Ambulatory Health Care Accreditation
  • Primary Care Medical Home Certification
  • The Joint Commission Gold Seal of Approval

Team

  • Mass General Brigham Portsmouth team — Internal Medicine / Primary Care Providers

Insurance & Payment

—

Languages Spoken

  • English
  • Arabic
  • Armenian
  • Azerbaijan
  • Bengali
  • Cantonese
  • Chinese
  • Chinese (Mandarin)
  • Czech
  • Dutch
  • Farsi
  • Filipino
  • Finnish
  • Flemish
  • French
  • German
  • Greek
  • Gujarati
  • Hebrew
  • Hindi
  • Hungarian
  • Indonesian
  • Irish
  • Italian
  • Japanese
  • Kannada
  • Korean
  • Malay
  • Malayalam
  • Mandarin
  • Mandarin Chinese
  • Marathi
  • Nepali
  • Pashto
  • Persian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Serbian
  • Slovak
  • Spanish
  • Swedish
  • Tagalog
  • Thai
  • Turkish
  • Ukrainian
  • Urdu
  • Vietnamese

FAQs

Do you offer health insurance assistance?

Wentworth-Douglass Hospital offers free in-person help for enrolling in the Health Insurance Marketplace.

Awards & Accreditations

  • The Joint Commission Gold Seal of Approval®
  • Ambulatory Health Care Accreditation
  • Primary Care Medical Home Certification

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, Leapfrog Group, U.S. News & World Report, and various consumer review platforms: Generally positive; often scores around 83-90% for patient recommendation rates and 'very good' overall ratings in various metrics (Varies by platform; some individual listings have very few reviews (e.g., 1), while systemic ratings are based on aggregated CMS/HCAHPS data)

Patients praise

  • Strong reputation for caring and compassionate staff
  • Good communication from doctors and nurses
  • High willingness to recommend the facility (often around 83-90%)
  • Positive experiences with surgical and specialized care departments

Common complaints

  • Long wait times in the emergency department
  • Concerns regarding high billing costs for outpatient services
  • Reports of insufficient responsiveness from staff when help is requested
  • Instances of facilities perceived as not sufficiently clean

"Worst hospital experience ever. Doesn't provide progressive treatment for progressive illness in spite of extensive documentation."

— Patient feedback on hospitalstats.org

"I have had nothing but excellent experiences with this Hospital... The people here are compassionate and caring. I would not hesitate to come here for any type of healthcare need."

— User review on localitybiz.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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