Potsdam VA Clinic | VA Syracuse Health Care | Veterans Affairs
Primary Care • Potsdam, NY
Clinic Type
Primary Care
Address
201 Market Street, Suite G, Potsdam, NY 13676-1278
Phone
Main phone: (not specified)
Hillary.cashier@va.gov
Opening Hours
Mon–Fri: 8:00 a.m. to 4:30 p.m.; Sat: Closed; Sun: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the facility hours?
Mon-Fri 8:00 a.m. to 4:30 p.m.; Sat/Sun Closed.
What is the address for Potsdam VA Clinic?
201 Market Street, Suite GPotsdam, NY 13676-1278.
How can I schedule an appointment?
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Is there same-day help available for mental health concerns?
All VA health care facilities offer same-day help.
Do you offer counseling for PTSD, depression, grief, anger or trauma?
Yes, we offer counseling and other support.
Is there transportation or travel assistance?
Beneficiary travel benefits information is available (reimbursement or travel benefits by appointment).
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: Don't recommend (example negative review) (8 reviews)
- AddictionHelplineAmerica (aggregated): 3.76/5 (★★★★☆) (6 reviews (based on 6 reviews))
- Apple Maps: 100% (1 rating) (1 rating)
Patients praise
- Provides primary care and specialty services at the Potsdam VA Clinic/CBOC
- citationsOptionallyUnused
Common complaints
- Long waits and difficulty getting mental health appointments due to understaffing
- citationsOptionallyUnused
"“Had a great experience at Potsdam VA Clinic.”"
— Facebook post (VA Syracuse)"“Left and right, [I was]] hitting barrier after barrier, and no callback, no followup.”"
— NCPR News report on VA understaffing and waits"“Not that I am in favor of the VA clinic moving to Potsdam… This is a real hardship for me, my wife is unable to travel any distance.”"
— NNY360 community news article about move to PotsdamSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Potsdam VA Clinic | VA Syracuse Health Care | Veterans Affairs — Mar 10, 2023
- No-Cost Flu Shots Available To Veterans | VA Syracuse Health Care | Veterans Affairs — Sep 3, 2025
- Syracuse VAMC Potsdam Outpatient VA Clinic: Treatment Options, Amenities & Photos (Potsdam, NY) — Aug 26, 2025
- Review of Leaders’ Actions Affecting Clinical Services at the Syracuse VA Medical Center in New York
Information sourced from the clinic's website as of July 11, 2026.
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