Emergency and After Hours when the Health Center is Closed
Urgent Care • Potsdam, NY
Clinic Type
Urgent Care
Address
Canton Urgent Care, 80 East Main Street, Canton, NY; Potsdam Urgent Care Center, 49 Lawrence Avenue, Potsdam, NY
Phone
Canton Urgent Care: 315-386-3300; Potsdam Urgent Care Center: 315-261-5525
healthcenter@canton.edu
Opening Hours
Canton Urgent Care: Open daily from 9 am to 7 pm (except holidays); Potsdam Urgent Care Center: Open every day 8 am to 8 pm (except holidays)
Emergency Care
Urgent care centers operated by Canton-Potsdam Hospital
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation for Canton Urgent Care?
Open daily from 9 am to 7 pm, except holidays.
What is the contact phone number for Canton Urgent Care?
315-386-3300.
Where is Canton Urgent Care located?
80 East Main Street, Canton, NY.
Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (HCAHPS data): 68% of patients would definitely recommend the hospital (20 reviews (on Yelp))
Patients praise
- Professionalism and high-quality care cited by some patients
- Timely emergency department metrics compared to state averages
- 68% patient recommendation rate based on HCAHPS surveys
Common complaints
- Long wait times in the Emergency Department
- Perceived lack of care or concern from staff
- Concerns regarding bedside manner and professional conduct
- Frustration with communication during patient visits
"I have been here several times for emergencies and I highly recommend. They prioritize their patients and make us feel important."
— LocalityBiz patient review"If you want to be treated like a dog at a pound then come here. They do not care about patients at all they will leave you waiting for hours..."
— LocalityBiz patient review"literally made me feel like i was an inconvenience when i was very obviously in distress, like it was my fault for having any symptoms at all."
— Healthgrades patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rochester Regional Health sets Thanksgiving hours - North Country Now — Nov 21, 2025
- Rochester Regional Health announces Thanksgiving hours | Public Service News | nny360.com — Nov 24, 2025
- Memorial Day hours announced for Canton-Potsdam Hospital services - North Country Now — May 22, 2026
- Formoza and French Join St. Lawrence Emergency Medicine Team - North Country Now — Oct 14, 2025
- Casey L. Unruh - Nurse Practitioner in Potsdam, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Potsdam
Urgent Care - Potsdam is part of Rochester Regional Health, a nonprofit, integrated health system serving Western New York, the Finger Lakes, and beyond. RRH operates hospitals, home health, elder care, and clinics, with ACM Global Laboratories and various specialty services. In Potsdam, RRH provides urgent care services as part of its widespread network, focusing on accessible, immediate care for non-life-threatening conditions within the RRH system. If you need specific hours, locations, or wait times for Potsdam Urgent Care, I can look up the latest details.
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