MedSurg Urgent Care: Home
Urgent Care • Pottstown, PA • Since 2018
About
MedSurg Urgent Care is a private urgent care practice based in Gilbertsville, PA (HQ at 1808 Swamp Pike, Gilbertsville). Founded in 2018, it offers walk-in treatment for common illnesses and injuries, same-day care, and services including COVID testing, stitches, DOT and school/work physicals. They emphasize short waits and a family-friendly approach. The practice operates with a small team (about 4 employees) and serves patients in the U.S., with a noted presence in Germany (Paula/Pausa, Sachsen) per the listing. Contact options include multiple local phone numbers and the general email info@medsurgurgentcare.com. If you’re in Pottstown or nearby seeking urgent care, MedSurg Urgent Care provides walk-in care and physicals, with telehealth options listed among their services.
Clinic Type
Urgent Care (multi-location group)
Address
1025 Berkshire Blvd, Suite 600A, Wyomissing, PA 19610; Gilbertsville location: 808 Swamp Pike, Suite 200, Gilbertsville, PA 19525
Phone
808 Swamp Pike Suite 200?
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
Self-pay options available with transparent pricing.
Self-pay, Insurance, Medicare, Medicaid, transparent pricing, insurance coverage
Languages Spoken
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Commitments
Awards & Accreditations
Photos








What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.9/5 (99)
- Facebook (via BusinessYab): 5/5 (16)
- Wheree: 8.6/10 (N/A)
Patients praise
- Courteous, caring, and friendly staff
- Professional and knowledgeable medical providers
- Efficient processes and minimal wait times
- Thorough communication and patient listening
- Compassionate care for both adults and children
Common complaints
- Inconsistent billing statements
- Unexpected charges despite prompt payments
- Difficulties understanding billing details
- Delays in refunds
"They treat you like they treat their own family!"
— BusinessYab user review (2019)"Billing transparency appears to be an area requiring improvement to align entirely with customer expectations."
— Wheree summary (2026)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Tower Health to lay off 350 employees — Nov 7, 2025
- UPMC-GoHealth Urgent Care launches, expanding access to on-demand care | GoHealth Urgent Care — Aug 11, 2025
- Urgent care office opens in Wyomissing | Reading Area | wfmz.com — Oct 14, 2025
- Celebrating 5 Years of MontCo Street Medicine | HealthSpark Foundation — Oct 27, 2025
- 🏥 Multiple Healthcare Jobs Now Hiring in Pottstown, PA - NewsBreak — Jun 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Pottstown
Tower Health Urgent Care (THUC) is a nonprofit urgent care provider in Southeast Pennsylvania, headquartered in Philadelphia. THUC offers minor-emergency care (orthopedic injuries, cold/flu, and other common illnesses) with extended hours from 9 a.m. to 9 p.m. They operate multiple sites, including locations serving North Coventry and Pottstown regions, and focus on getting patients back to daily life quickly. Contact: 833-348-6937. LinkedIn: Tower Health Urgent Care.
Summary: Patient First operates as a U.S. urgent care, primary care, and walk-in clinic chain with telehealth options. They provide walk-in diagnostic and treatment services for common acute conditions without appointments, and offer primary care and telehealth visits. The company is headquartered in Glen Allen, Virginia, and has locations across Virginia, Maryland, Pennsylvania, and New Jersey. For your specific query about Pottstown, PA, ensure you check the nearest Patient First urgent care location in or near Pottstown, as the highlighted footprint lists multiple Virginia and surrounding-area sites, with telehealth available to connect with providers regardless of location. If you’re looking for Pottstown-specific services, verify hours and accept walk-ins or telehealth availability for urgent care needs.
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