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Home | Pulse-MD Urgent Care | Greater New York

Urgent Care • Poughkeepsie, NY • Since 2011

About

Pulse-MD Urgent Care is a medical services provider offering urgent care, illness and injury treatment, physical exams, and employer health services as a more affordable alternative to the ER. The organization operates eight urgent care centers across Greater New York and Bonita Springs, FL, with headquarters in Mahopac, NY, and was founded in 2011. They emphasize convenient, neighborhood-based care with multiple locations in Poughkeepsie and nearby areas, including Briarcliff Manor, Mohegan Lake, and Mahopac. Contact numbers and a local presence in the Greater New York City area support same-day access to care.

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Clinic Type

Urgent Care

Address

1862 Pleasantville Rd, Briarcliff Manor, New York 10510, US

Phone

855-85-PULSE

Email

partnerships@pulsemd.com

Opening Hours

OPEN 7 DAYS

Website

https://pulse-mdurgentcare.com/

Services Offered

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Insurance & Payment

—

Languages Spoken

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Current Offers

Medical Membership

Pulse Concierge

Social Media

Facebook

What Patients Say

Overall sentiment across review platforms: mixed

Yelp: 2.2/5 (across 218 reviews) (218 reviews)
Apple Maps: 2.0/5 (52 reviews)
Solv Health: 4.4/5 (2,763 reviews)

Patients praise

Some patients report quick, efficient, and professional care
Certain staff members and providers are described as warm, welcoming, and knowledgeable
Convenient option for non-life-threatening illnesses and injuries for some patients

Common complaints

Long and intolerable wait times, even with appointments
Perceived lack of professional, caring, or compassionate communication from staff/doctors
Issues with medical accuracy, misdiagnoses, and follow-up care (e.g., test results)
Poor communication and difficulty reaching the office by phone
Administrative issues, such as problems with patient portals, registration, or insurance processing
Facility-related complaints like cold temperatures and safety hazards

"Wait time is intolerable. After a full hour in the waiting room (I had an appointment and was told it meant nothing) I waited an additional half hour (so far) in the exam room."

— Yelp Reviewer

"I was misdiagnosed 3 times over the course of 1 1/2 months by three different doctors! They score a 0 on accuracy and the quality of care given."

— Yelp Reviewer

"Had a great experience with nurse practitioner Ann Marie, she correctly diagnosed me with the flu and checked my throat and lungs. Very sweet and straight to the point! Almost no wait time, def recommend this location."

— Loc8NearMe Reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].