Optum Urgent Care - Poughkeepsie, NY
Urgent Care • Poughkeepsie, NY
Clinic Type
Urgent Care
Address
—
Phone
1-877-292-4040
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Zocdoc: 4.62/5 (Zocdoc) (37 reviews)
- General aggregate rating sites: 3.1/5 (Aggregate across sources)
- Yelp: 3.0/5 (Yelp) (2 reviews)
Patients praise
- Positive patient feedback regarding the kindness and expertise of individual medical providers
- Appreciation for providers who discuss treatment options clearly
Common complaints
- Inaccurate or double billing, including persistent issues with refund processing
- Significant customer service difficulties interfering with patient care
- Perceived reduction in the quality of care and increased wait times
- Difficulty scheduling appointments or seeing preferred doctors
- Understaffing and administrative disorganization
"I have been dealing with billing issues for over a year which started with my pregnancy. I am still waiting for a $660 refund from January of last year, where Optum kept billing my insurance incorrectly. It’s exhausting."
— Catherine Zagoreos, Poughkeepsie patient (via MidHudson News)"I love the providers that I see at Optum. They are kind, and always do their best to discuss treatment options with me so I can make informed decision regarding my health."
— Middletown Optum patient (via MidHudson News)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Optum Poughkeepsie Urgent Care - Zocdoc — Jan 8, 2026
- UPS Facilities Map - Optum — Apr 5, 2026
- Urgent Care - Optum serving Poughkeepsie, NY - FindHelp.org — Mar 1, 2026
- OPTUM - Updated July 2026 - 2507 South Rd, Poughkeepsie ... - Yelp — Jul 9, 2026
- Optum Multi-Specialty Center - Poughkeepsie - Oakwood Commons — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Poughkeepsie
Pulse-MD Urgent Care is a medical services provider offering urgent care, illness and injury treatment, physical exams, and employer health services as a more affordable alternative to the ER. The organization operates eight urgent care centers across Greater New York and Bonita Springs, FL, with headquarters in Mahopac, NY, and was founded in 2011. They emphasize convenient, neighborhood-based care with multiple locations in Poughkeepsie and nearby areas, including Briarcliff Manor, Mohegan Lake, and Mahopac. Contact numbers and a local presence in the Greater New York City area support same-day access to care.
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