Family Health - Mobile County Health Department
Community Health Center • Prichard, AL • Since 1816 • 11 health center sites (as stated) locations
About
Summary: - The Mobile County Health Department (MCHD) is a government health agency based in Mobile, Alabama, founded in 1816, with about 78 employees and annual revenue around $31.7M. - The department runs Family Health Clinical Services and is involved in community prevention programs. Key executives include Kelly Warren (Executive Director, Family Health Clinical Services) and Tokie Dunn (Director, Community Prevention Programs). - Recent notes highlight Family Health’s ongoing involvement with Reach Out and Read-Alabama (celebrating 18 years in 2026) and media engagement about Vibrio health information. - The user query mentions “Family Health - Mobile County Health Department Prichard.” The available material confirms Family Health is part of MCHD and references related programs, with some activity noted around Prichard in the broader Mobile County context, but no specific Prichard-only program details are provided in the extracted content. - For targeted information about Family Health services in Prichard, consider checking MCHD’s official site (mchd.org) or their LinkedIn updates for location-specific program postings and contact the Health Department directly.
Clinic Type
Community Health Center
Address
Citronelle Health Center 19250 North Mobile Street, Citronelle, AL; Family Oriented Primary Health Care Clinic – Downtown Health Center (main location) 251 North Bayou Street, Mobile, AL 36603; North Mobile Health Center 950 Coy Smith Highway, Mount Vernon, AL 36560
Phone
251-866-5585; 251-866-5940; 251-445-3450; 251-456-1399; 251-690-8158; 251-690-8823; 251-690-8889; 251-829-9884; 251-445-0582; 251-666-7413; 251-690-8930
VectorServices@mchd.org
Opening Hours
Monday-Friday, 7:30 a.m.-4:30 p.m.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
self-pay, Medicaid, Medicare, private insurance (as accepted by FQHC)
Languages Spoken
FAQs
What is Family Health?
A comprehensive primary care service provider in Mobile County, operating as part of Mobile County Health Department and as a Federally Qualified Health Center (FQHC) through a partnership with FOPHCC.
What are the hours for the Citronelle Health Center?
Monday-Friday, 7:30 a.m.-4:30 p.m.
How do I apply for Alabama vital records?
You may apply at the main Health Department site in downtown Mobile, fill out the application and pay/submit at the clerk, or download and complete an application beforehand.
Is the patient portal an emergency service?
No. This is not an emergency service; call 911 for emergencies.
Where can I access health information online and communicate with my provider?
The Web-based Patient Portal provides secure access to health information, with features to view, download, transmit health information, and send secure messages to your provider.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.1 out of 5 stars (based on 393 reviews) (393 reviews)
- rater8: 4.86 out of 5 stars (~1.3K ratings / 589 comments)
Patients praise
- attentive and professional medical staff
- good bedside manner
- accessible care with sliding scale fee programs for those without insurance
- helpful administrative and clinical support staff
Common complaints
- some reports of poor administrative experiences or staff issues at related facilities
- employee-reported concerns about management and training at Franklin Primary Health Center
"Wonderful bedside manner and attentiveness! My son was not a recurrent patient of hers, but she treated him as if she had known his history for years."
— Birdeye patient review"She listens at you and she gets the problem solved.and I thank her for that"
— rater8 patient review for a nurse practitioner at MCHDSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Mobile County’s Community Health Centers 1-28-26 - Mobile County Health Department — Jan 28, 2026
- Family Health selected for Direct Relief preparedness plan 06-11-26 - Mobile County Health Department — Jun 11, 2026
- MCHD smartphone app surpasses 6,000 downloads 2-6-26 - Mobile County Health Department — Feb 3, 2026
- MCHD, Family Health take part in Project Homeless Connect 1-23-26 - Mobile County Health Department — Jan 23, 2026
- Family Health observes Medical Assistant and X-Ray tech weeks 11-05-25 - Mobile County Health Department — Nov 5, 2025
Information sourced from the clinic's website as of July 10, 2026.
More community health center clinics in Prichard
Summary: Franklin Primary Health Center, a private hospitals and health care provider based in Roswell, GA, operates three offices in the United States (including locations in Roswell, GA and Mobile, AL). The center offers primary care and preventive services across family medicine, adult medicine, pediatrics, dentistry, optometry, and more, plus telehealth, immunizations, behavioral health, substance abuse services, and a school-based health center. It has 14 employees and about $19.9M in annual revenue with a grant-funded total funding of $195k (Delta Dental Community Care Foundation, 2020). If you need exact Prichard-area directions or to confirm a Prichard office, I recommend contacting Franklin Primary Health Center directly at 251-432-4117.
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