Locations - Franklin Primary Health Center
Community Health Center • Prichard, AL
About
Summary: Franklin Primary Health Center, a private hospitals and health care provider based in Roswell, GA, operates three offices in the United States (including locations in Roswell, GA and Mobile, AL). The center offers primary care and preventive services across family medicine, adult medicine, pediatrics, dentistry, optometry, and more, plus telehealth, immunizations, behavioral health, substance abuse services, and a school-based health center. It has 14 employees and about $19.9M in annual revenue with a grant-funded total funding of $195k (Delta Dental Community Care Foundation, 2020). If you need exact Prichard-area directions or to confirm a Prichard office, I recommend contacting Franklin Primary Health Center directly at 251-432-4117.
Clinic Type
Community Health Center
Address
1303 Dr. Martin Luther King, Jr. Ave, Mobile, AL 36603
Phone
(251) 432-4117
residency@franklinprimary.org
Opening Hours
Adult Medicine: Monday – Friday, 8 a.m. – 5 p.m. Pediatrics: Monday – Friday, 8 a.m. – 5 p.m. OB/GYN: Monday – Friday, 8 a.m. – 5 p.m. Dental: Monday – Friday, 8 a.m. – 5 p.m. Radiology: Monday – Friday, 8 a.m. – 5 p.m. Pharmacy: Monday – Friday, 8 a.m. – 5 p.m. Rheumatology: Monday – Friday, 8 a.m. – 5 p.m. Immunizations: Monday – Friday, 8 a.m. – 5 p.m. Walk-ins & same-day appointments welcome.
Telehealth
Telehealth services referenced
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Adult Medicine?
Adult Medicine: Monday – Friday, 8 a.m. – 5 p.m.
What are the hours for Pediatrics?
Pediatrics: Monday – Friday, 8 a.m. – 5 p.m.
What are the hours for OB/GYN?
OB/GYN: Monday – Friday, 8 a.m. – 5 p.m.
What are the hours for Dental?
Dental: Monday – Friday, 8 a.m. – 5 p.m.
What are the hours for Radiology?
Radiology: Monday – Friday, 8 a.m. – 5 p.m.
What are the hours for Pharmacy?
Pharmacy: Monday – Friday, 8 a.m. – 5 p.m.
What are the hours for Rheumatology?
Rheumatology: Monday – Friday, 8 a.m. – 5 p.m.
What are the hours for Immunizations?
Immunizations: Monday – Friday, 8 a.m. – 5 p.m.
Is there walk-in or same-day appointments?
Walk-ins & same-day appointments welcome.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- findrecoverynow.org: 3.6/5 stars (153 reviews)
- ehealthscores.com: 3.0/5 stars (2 total ratings)
Patients praise
- Some patients noted that individual doctors and nurses are fantastic or great
Common complaints
- Poor communication and difficulty reaching staff by phone
- Unprofessional and rude customer service, particularly at the front desk
- Long delays or lack of response regarding medical records requests
- Concerns regarding quality of care, diagnostic accuracy, and staff training
- Long wait times and inefficient administrative processes
"It's almost impossible to get anyone on the phone to schedule an appointment or speak with a nurse. You'll experience lackluster professionalism, poor customer service, lack of job training (ignorance) and apathetic attitudes."
— findrecoverynow.org"the doctors and nurses are fantastic but the front desk attendants should be working at a gas station instead or something, not getting paid to sit at the desk and complain about spending two minutes to check in a patient."
— localitybiz.comSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Franklin Primary Health Center, Inc. Hosts “Making Spirits Bright in Prichard” Holiday Health Event – The Business View — Jun 25, 2026
- Mobile County’s Community Health Centers 1-28-26 - Mobile County Health Department — Jan 28, 2026
- Franklin Primary to hold Christmas health fair in Prichard | Western Panhandle — Nov 25, 2025
- Franklin Primary sets new date for 'Making Spirits Bright in Prichard' event | Western Panhandle — Dec 9, 2025
- Franklin Primary in Mobile schedules colorectal cancer, other health screenings | WKRG.com — Mar 26, 2026
Information sourced from the clinic's website as of July 10, 2026.
More community health center clinics in Prichard
Summary: - The Mobile County Health Department (MCHD) is a government health agency based in Mobile, Alabama, founded in 1816, with about 78 employees and annual revenue around $31.7M. - The department runs Family Health Clinical Services and is involved in community prevention programs. Key executives include Kelly Warren (Executive Director, Family Health Clinical Services) and Tokie Dunn (Director, Community Prevention Programs). - Recent notes highlight Family Health’s ongoing involvement with Reach Out and Read-Alabama (celebrating 18 years in 2026) and media engagement about Vibrio health information. - The user query mentions “Family Health - Mobile County Health Department Prichard.” The available material confirms Family Health is part of MCHD and references related programs, with some activity noted around Prichard in the broader Mobile County context, but no specific Prichard-only program details are provided in the extracted content. - For targeted information about Family Health services in Prichard, consider checking MCHD’s official site (mchd.org) or their LinkedIn updates for location-specific program postings and contact the Health Department directly.
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