Mental Health & Addiction Services in Southern WV | SHCMHC
Mental Health & Behavioral Health • Princeton, WV • Multiple locations across Mercer, McDowell, and Wyoming counties locations
About
Southern Highlands Community Mental Health Center (SHCMHC) is a nonprofit mental health care provider based in Princeton, West Virginia. It offers a broad spectrum of services focused on mental health and addiction, from general outpatient care to specialized addiction treatment, including services for intellectual and developmental disabilities (i/dd). SHCMHC operates two offices in Princeton and provides various outpatient options to the Southern West Virginia community. Contact: multiple local phone numbers are available, with HQ at 1428 E Main St, Princeton, WV 24740.
Clinic Type
Mental Health & Behavioral Health
Address
200 12th Street Extension, Princeton, WV 24740; 781 Virginia Ave, Welch, WV 24801; 102 Howard Ave., Mullens, WV 25882; 4725 Appalachian Highway, Rockview, WV 24880; 1345 Mercer Street, Princeton, WV 24740; 153 Spring Haven Dr., Princeton, WV 24740
Phone
(304) 425-9541; (304) 436-2106; (304) 294-5353; (304) 732-6043; (304) 818-2222; (304) 818-2225
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Opening Hours
Mon – Fri: 8:00 AM – 5:00 PM; Saturday: 8:00 AM – 4:00 PM
Website
Telehealth
https://shcmhc.com/services/telehealth
Emergency Care
24/7 Crisis Line 1-800-615-0122; Crisis Stabilization Unit (CSU) (304) 431-2869; Mobile Crisis (Adult & Adolescent) (304) 308-9293; 988 Lifeline; various national helplines listed on site
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the clinic hours?
Mon – Fri: 8:00 AM – 5:00 PM; Saturday: 8:00 AM – 4:00 PM
Where are the clinics located?
Princeton Clinic: 200 12th Street Extension, Princeton, WV 24740; Welch Clinic: 781 Virginia Ave, Welch, WV 24801; Mullens Clinic: 102 Howard Ave., Mullens, WV 25882; Rockview: 4725 Appalachian Highway, Rockview, WV 24880; Substance Use Disorder Services: 1345 Mercer Street, Princeton, WV 24740; Child and Adolescent Department: 153 Spring Haven Dr., Princeton, WV 24740
What is the main phone number for inquiries?
Numbers listed for each location (examples: 304-425-9541; 304-436-2106; 304-294-5353; 304-732-6043; 304-818-2222; 304-818-2225)
Do you accept telehealth visits?
Yes, telehealth services are available (link: https://shcmhc.com/services/telehealth)
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ProjectKnow.com / Recovered.org: 3.5/5 (7)
- Rehab.com: 3.3/5 (9)
- Rehab.com (Springhaven): 2.4/5 (33)
- Charity Navigator (Accountability & Finance): 96% (Four-Star) (N/A (Charity Navigator Score))
Patients praise
- Recognition of some individual therapists as helpful or amazing
- Some positive experiences with specific programs like detox or treatment effectiveness for long-term sobriety tools
- Flexibility for students or some staff in specific roles
Common complaints
- Difficulties scheduling appointments and recurring appointment cancellations
- Communication issues, particularly regarding medication refills and therapist absences
- Reports of rude or disrespectful staff and management interactions
- Staff complaints regarding internal workplace culture, management, and compensation
"Communication is key in this situation. Had I been informed of her absence, I could have asked to be seen by someone else... now he is out of his medication."
— Rehab.com user review"Therapist is amazing but I showed up for 3 zoom meetings... and they didn’t show up for none. Then they wanna blame me for it."
— Rehab.com user review"I attended this program and left AMA. Still recommend this program as I earned the tools for long term sobriety however the director is rather rude."
— ProjectKnow.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mental Health Services in Mercer County, WV - SHCMHC
- Crisis Stabilization Unit in Princeton WV | SHCMHC
- Southern-Highlands-Community-Mental-Health-Centers-Inc-386211 - CARF International — Dec 20, 2025
- Our Team - Expert Mental Health Professionals - SHCMHC
- Southern Highlands Community Mental Health Center, Inc. | Princeton, WV | Booking
Information sourced from the clinic's website as of July 11, 2026.
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