Princeton Community Hospital Behavioral Health Center
Mental Health & Behavioral Health • Princeton, WV
Clinic Type
Mental Health & Behavioral Health
Address
1333 Southview Drive, Bluefield, West Virginia 24701
Phone
304-325-4673
mediarelations@wvumedicine.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 2.3/5 (66 reviews)
- Vivian Health: 3.5/5 (22 reviews)
- Healthgrades: 57% recommend hospital (N/A)
Patients praise
- some staff members described as competent and courteous
- food quality reported as decent by some patients
- facility cleanliness noted positively by some individuals
Common complaints
- reports of poor nursing bedside manners and lack of compassion
- complaints regarding slow responsiveness to patient requests for assistance
- concerns about adequacy of activities and therapy offerings in behavioral health settings
- negative experiences with pain management and medication protocols
"The food they serve the patients is decent... they seem to run like clockwork and the staff seem very happy to work there and they are very helpful, uncommonly nice and extremely polite and accommodating."
— MedicalRecords.com Reviewer"The nursing staff had very poor bedside manners. Mostly they looked at you as if you were subhuman if you asked questions or for assistance."
— Patient Review (a-better-place.com)"Called paged nurse station for assistance to use potty chair... and no response. Fifteen minutes later paged again, no response... Over an hour too miserable to wait longer."
— MedicalRecords.com ReviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- WVU Medicine Princeton Community Hospital Behavioral Health Center named Signet Health 2025 Inpatient Program of the Year - WOAY-TV — Jan 16, 2026
- WVU Medicine Behavioral Health Center named national inpatient program of the year — Jan 16, 2026
- Mental health crisis resources available for Two Virginias residents — Apr 16, 2026
- Behavioral Health Center nurse honored — Jul 9, 2026
- Mercer County holds resource planning session for mental health, substance abuse - Behavioral Healthcare Network — Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health & behavioral health clinics in Princeton
Southern Highlands Community Mental Health Center (SHCMHC) is a nonprofit mental health care provider based in Princeton, West Virginia. It offers a broad spectrum of services focused on mental health and addiction, from general outpatient care to specialized addiction treatment, including services for intellectual and developmental disabilities (i/dd). SHCMHC operates two offices in Princeton and provides various outpatient options to the Southern West Virginia community. Contact: multiple local phone numbers are available, with HQ at 1428 E Main St, Princeton, WV 24740.
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