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About

Summary: Cape Cod Healthcare is a nonprofit, regional health system serving Cape Cod, with more than 600 physicians, 5,000+ employees, and 250+ volunteers. It operates two acute care hospitals, a Level III trauma center, homecare and hospice (VNA), seven urgent care centers, a primary and specialty care network, skilled nursing and rehabilitation, assisted living, and various health services. The system emphasizes partnerships and investment in new technology across services such as imaging, heart and vascular care, surgery, orthopedics, and urgent care. Regarding Infectious Disease Clinical Services at Provincetown: There is a Cape Cod Healthcare presence across Cape Cod, with offices and facilities in Hyannis, Vineyard Haven, Osterville, Orleans, and Chatham, plus a broad suite of medical services. - If you need Infectious Disease specialty services in Provincetown, please consider checking the Cape Cod Healthcare locations in the Cape Cod region or contact the Patient Help Center for pinpointed referrals and directions.

Clinic Type

Infectious Disease

Address

34 Park Street, Hyannis, MA 02601

Phone

508-862-5650

Email

CCHInterpreterServices@CapeCodHealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Infectious Disease Care

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD, Vitals: 5.0 out of 5.0 (for individual specialists) (Small sample size (e.g., 2–4 reviews))
  • HospitalStats (General Cape Cod Healthcare system): Average

Patients praise

  • Some individual physicians receive high ratings for thoroughness and communication
  • Instances of kind and supportive nursing care

Common complaints

  • Difficulties with administrative processes including appointment cancellations, long wait times, and getting through on the phone
  • Challenges with referral management
  • Reports of surprise billing issues within the broader healthcare system
  • Concerns regarding hospital communication policies and staff responsiveness

"Dr. Pombo is very thorough and explains everything from the diagnosis to treatment options very carefully to ensure that I understood what was happening. I highly recommend Dr. Pombo and wish more doctors were like him in his approach to medicine and treating patients."

Vitals patient review for Dr. David Pombo

"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."

The Provincetown Independent report regarding regional healthcare experiences

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More infectious disease clinics in Provincetown

Provincetown, MA·Infectious Disease

Outer Cape Health Services (OCHS) is a nonprofit community health network serving the eight outer Cape towns, with facilities in Provincetown, Wellfleet, and Harwich Port. Key points aligned to your query: - Locations: Primary care and other services across three centers, including a health center in Provincetown (and Wellfleet/Harwich Port locations). - Services: Primary care, behavioral health, pharmacy, WIC and nutrition, insurance enrollment assistance, pediatrics, telehealth, sexual health (TNT), vision, women’s health, and more. No one is denied care due to inability to pay. - Mission & patients: Mission to promote health and well-being; serves about 17,000 patients annually. - Affiliation & network: Affiliate of Beth Israel Deaconess Medical Centers; collaborates with Cape Cod Healthcare and local town/community partners. - Nonprofit status & impact: 501(c)(3) nonprofit; significant regional employer; founded in 1987 (merger origins from Provincetown Health Associates and AIM Medical Center). If you’re specifically looking for Provincetown services, OCHS operates a health center in Provincetown (with adjacent Wellfleet and Harwich Port sites) and offers comprehensive care and social services at Provincetown and other Cape Cod locations. For appointment or enrollment details, you can contact the Provincetown location or use OCHS’s main contact channels.

VerifiedOnline bookingEmergency careSince 1987
Provincetown, MA·Infectious Disease

VerifiedOnline booking

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