Provincetown Health Center - Outer Cape Health Services
Infectious Disease • Provincetown, MA • Since 1987
About
Outer Cape Health Services (OCHS) is a nonprofit community health network serving the eight outer Cape towns, with facilities in Provincetown, Wellfleet, and Harwich Port. Key points aligned to your query: - Locations: Primary care and other services across three centers, including a health center in Provincetown (and Wellfleet/Harwich Port locations). - Services: Primary care, behavioral health, pharmacy, WIC and nutrition, insurance enrollment assistance, pediatrics, telehealth, sexual health (TNT), vision, women’s health, and more. No one is denied care due to inability to pay. - Mission & patients: Mission to promote health and well-being; serves about 17,000 patients annually. - Affiliation & network: Affiliate of Beth Israel Deaconess Medical Centers; collaborates with Cape Cod Healthcare and local town/community partners. - Nonprofit status & impact: 501(c)(3) nonprofit; significant regional employer; founded in 1987 (merger origins from Provincetown Health Associates and AIM Medical Center). If you’re specifically looking for Provincetown services, OCHS operates a health center in Provincetown (with adjacent Wellfleet and Harwich Port sites) and offers comprehensive care and social services at Provincetown and other Cape Cod locations. For appointment or enrollment details, you can contact the Provincetown location or use OCHS’s main contact channels.
Clinic Type
Infectious Disease
Address
Provincetown Health Center, Outer Cape Health Services
Phone
Health Center Phone (508) 487-9395; Appointment Scheduling & Referrals (508) 905-2888
recruitment@outercape.org
Opening Hours
| Monday | 8am – 5pm | | Tuesday | 8am – 5pm | | Wednesday | 8am – 5pm | | Thursday | 9am – 6pm | | Friday | 8am – 5pm | | Saturday | 9am – 5pm | | Sunday | closed |
Telehealth
https://www.outercape.org/services/telehealth/
Emergency Care
AFTER HOURS: For emergencies call 911. Cape Cod Hospital is located at 27 Park St, Hyannis, MA 02601
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday 8am–5pm; Tuesday 8am–5pm; Wednesday 8am–5pm; Thursday 9am–6pm; Friday 8am–5pm; Saturday 9am–5pm; Sunday closed.
What is the after-hours contact for clinical advice?
For after-hours clinical advice, please call any of our sites, and you will be transferred to our after-hours clinician answering service.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 4.2 out of 5 stars (198 reviews)
Patients praise
- Appreciation for high-quality, compassionate clinical care from individual doctors and medical staff
- Community importance and reliance on the facility for local health services
- Friendly and efficient registration staff in some instances
- Successful personal health outcomes and proactive physician follow-up
Common complaints
- Difficulty navigating phone systems and answering services
- Administrative issues including appointment cancellations and dropped or delayed referrals
- Frustration regarding insurance billing and urgent care coverage policies
- Long hold times and lack of clarity on scheduling availability
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"My doctor at Outer Cape Health Services was wonderful. She helped me to rule out a brain tumor, take time off work, and find specialists in Boston."
— The Provincetown Independent"Dr. Fader contacted my EP team in Boston and we all developed a plan to follow. Dr. Fader phoned my a week later to check in on me. He has frequently called me on a weekend to discuss test results and my overall health. He is an amazing doctor."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OCHS Changes Provincetown Clinic Name to Reflect Primary Care and Insurance Guidelines - Outer Cape Health Services — Jul 21, 2025
- OCHS Wellfleet Walk In Change - Outer Cape Health Services — Nov 12, 2025
- Outer Cape Health renames urgent care to reflect primary care model — Aug 1, 2025
- Outer Cape Health renames center to avoid billing confusion — Jul 29, 2025
- OCHS Plans a Big Shift to Telehealth Care - The Provincetown Independent — Apr 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More infectious disease clinics in Provincetown
Summary: Cape Cod Healthcare is a nonprofit, regional health system serving Cape Cod, with more than 600 physicians, 5,000+ employees, and 250+ volunteers. It operates two acute care hospitals, a Level III trauma center, homecare and hospice (VNA), seven urgent care centers, a primary and specialty care network, skilled nursing and rehabilitation, assisted living, and various health services. The system emphasizes partnerships and investment in new technology across services such as imaging, heart and vascular care, surgery, orthopedics, and urgent care. Regarding Infectious Disease Clinical Services at Provincetown: There is a Cape Cod Healthcare presence across Cape Cod, with offices and facilities in Hyannis, Vineyard Haven, Osterville, Orleans, and Chatham, plus a broad suite of medical services. - If you need Infectious Disease specialty services in Provincetown, please consider checking the Cape Cod Healthcare locations in the Cape Cod region or contact the Patient Help Center for pinpointed referrals and directions.
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