25 of the Best Primary Care Doctors Near Me in Provincetown, MA
Internal Medicine • Provincetown, MA
Clinic Type
Internal Medicine
Address
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Phone
617-278-8180
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD / Healthgrades (Dr. William Shay Jr.): 5.0/5.0 (WebMD, 13 ratings); 3.6/5.0 (Healthgrades, 10 ratings) (13 (WebMD); 10 (Healthgrades))
- Healthgrades (Dr. Donna Krauth): 3.6/5.0 (10)
Patients praise
- Highly knowledgeable and compassionate individual doctors reported by many patients
- Commitment to patient partnership and preventive health care
- Supportive staff mentioned in some reviews
- Valued community medical resources that residents depend on for continuity of care
Common complaints
- Long wait times for new patient appointments and establishing care
- Systemic issues including canceled appointments and dropped referrals at major local clinics
- Difficulties reaching staff via telephone
- High demand for limited primary care resources leading to patient frustration and health-care limbo
- Loss of long-term patient-physician relationships due to staff turnover
"Dr Shay has been my primary care doctor for over 10 years. He is always been super helpful and provided great medical treatment and advice. He has a great sense of humor and will spend the amount of time it takes when he sees you."
— WebMD review for Dr. William Shay Jr."The woman has zero bedside manners. Walks in a room and barely says hello, rushes you, interrupts you, is condescending and downright rude."
— Healthgrades review for Dr. Donna Krauth"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown IndependentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Outer Cape Health Services, Provincetown, MA
- OCHS Changes Provincetown Clinic Name to Reflect Primary Care and Insurance Guidelines - Outer Cape Health Services — Jul 21, 2025
- Outer Cape Health renames center to avoid billing confusion — Jul 29, 2025
- OCHS Plans a Big Shift to Telehealth Care - The Provincetown Independent — Apr 29, 2026
- OCHS to Move Harwich Clinic to Orleans - The Provincetown Independent — Jul 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Provincetown
Outer Cape Health Services (OCHS) is a nonprofit health system serving Cape Cod, with three community health center locations: Provincetown, Wellfleet, and Harwich. Key details relevant to Provincetown: - Services: Primary care, behavioral health, pharmacy, WIC and nutrition, insurance enrollment assistance, telehealth, and components of sexual health and vision/women’s health among others. No one is denied services due to inability to pay. - Provincetown presence: Health center location at 49 Harry Kemp Way, Provincetown, MA 02657, with affiliated pharmacy services in Provincetown. - Mission and network: Affiliated with Beth Israel Deaconess Medical Centers; collaborates with Cape Cod Healthcare and local agencies. - Scale: Serves about 17,000 patients per year; part of a network of seven offices across the region; flagship Harwich Port headquarters is part of the organization. - Accessibility: Focus on full-range healthcare and supportive services in the eight outer Cape towns, including Provincetown. If you’re looking for a specific contact or appointment info for the Provincetown site, you can reach OCHS at several local numbers or via their main site outercape.org.
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