Provincetown Health Center - Outer Cape Health Services
Internal Medicine • Provincetown, MA • Since 1987
About
Outer Cape Health Services (OCHS) is a nonprofit health system serving Cape Cod, with three community health center locations: Provincetown, Wellfleet, and Harwich. Key details relevant to Provincetown: - Services: Primary care, behavioral health, pharmacy, WIC and nutrition, insurance enrollment assistance, telehealth, and components of sexual health and vision/women’s health among others. No one is denied services due to inability to pay. - Provincetown presence: Health center location at 49 Harry Kemp Way, Provincetown, MA 02657, with affiliated pharmacy services in Provincetown. - Mission and network: Affiliated with Beth Israel Deaconess Medical Centers; collaborates with Cape Cod Healthcare and local agencies. - Scale: Serves about 17,000 patients per year; part of a network of seven offices across the region; flagship Harwich Port headquarters is part of the organization. - Accessibility: Focus on full-range healthcare and supportive services in the eight outer Cape towns, including Provincetown. If you’re looking for a specific contact or appointment info for the Provincetown site, you can reach OCHS at several local numbers or via their main site outercape.org.
Clinic Type
Internal Medicine
Address
49 Harry Kemp Way Provincetown, MA 02657
Phone
Health Center Phone: (508) 487-9395; Appointment Scheduling & Referrals (508) 905-2888
recruitment@outercape.org
Opening Hours
Mon-Fri 8am-5pm; Sat 9am-5pm; Sun closed
Emergency Care
AFTER HOURS: For emergencies call 911. Cape Cod Hospital is located at 27 Park St, Hyannis, MA 02601
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Hours of operation are Monday to Friday 8am–5pm, Saturday 9am–5pm, and Sunday closed.
Is there after-hours clinical advice available?
For after-hours clinical advice, call any site and you will be transferred to the after-hours clinician answering service.
What is the emergency contact information?
In emergencies, call 911. Cape Cod Hospital is the nearby emergency facility at 27 Park St, Hyannis, MA 02601.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated): 4.2/5 stars (198 reviews)
Patients praise
- Some patients report high-quality clinical care from specific doctors
- Professional behavior from desk staff in certain instances
- Convenience of having a local health center and pharmacy in Provincetown
Common complaints
- Difficulty reaching staff by phone (long hold times, answering service issues)
- Last-minute appointment cancellations
- Long wait times for appointments and referrals
- Confusion regarding urgent care vs. walk-in service coverage and billing
- Perceived lack of accountability in the referral process
"A big thanks to my Dr. Paul Fader... Dr. Fader phoned my a week later to check in on me... He is an amazing doctor."
— Patient review (via Birdeye)"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"They have a very rude front desk staff... They refused to see me today. What a scam."
— Patient review (via LocalityBiz)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OCHS Changes Provincetown Clinic Name to Reflect Primary Care and Insurance Guidelines - Outer Cape Health Services — Jul 21, 2025
- OCHS Wellfleet Walk In Change - Outer Cape Health Services — Nov 12, 2025
- Outer Cape Health renames urgent care to reflect primary care model — Aug 1, 2025
- Outer Cape Health renames center to avoid billing confusion — Jul 29, 2025
- OCHS Plans a Big Shift to Telehealth Care - The Provincetown Independent — Apr 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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