Local Clinics - Emergency Medical Services
Emergency Care • Provo, UT
About
Summary for user query: Local Clinics - Emergency Medical Services Provo - BYU Emergency Medical Services (BYU EMS) is a nonprofit on the BYU campus in Provo, Utah that provides emergency medical services, medical resources, disability equipment, certification courses, and AEDs on campus, plus information on nearest AEDs. - Key services: on-site EMS, medical resources, AED availability, certification coursework. - Operations: small organization with 4 employees; strong year-over-year growth; campus-focused presence. - Contact and presence: HQ in Provo; main site ems.byu.edu; phone numbers listed (801) 422-0911, (801) 422-7274. - Web metrics indicate steady campus engagement (monthly visits ~1,812; low bounce rate). If you’re specifically seeking local Provo clinics or EMS services, BYU EMS is the campus-based provider at BYU offering emergency medical response, AED access on campus, and training/certification related to emergency medical services. For broader local clinic options, you may want to search Provo/Orem area emergency medical services and nearby hospitals.
Clinic Type
Emergency Care
Address
280 West River Park Drive, Suite 120, Provo, UT 84604
Phone
8014227274
kevinl_peterson@byu.edu
Opening Hours
Open 10 AM to 10 PM, 7 days a week (Riverwoods Urgent Care)
Emergency Care
Emergency care available
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
FAQs
Web: http://health.byu.edu Appointments: Monday - Friday 8 AM to 6 PM Urgent Care (no appointment needed): Monday - Friday 8 AM to 5:30 PM; Saturday 8 AM to noon
No direct FAQ answer provided in the snippet; unable to determine a specific FAQ question/answer.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Utah Valley InstaCare (Birdeye): 4.3 out of 5 stars (1,138 reviews)
- Riverwoods Urgent Care (Solv): 5.0 out of 5 stars (3 reviews)
- Provo Ambulance Billing (Birdeye): 5 out of 5 stars (1 review)
Patients praise
- attentive and kind nursing staff
- professional and knowledgeable medical providers
- clean and welcoming facility environments
- efficient processing for minor procedures like stitches
- positive bedside manner and emotional support provided to anxious patients
Common complaints
- billing and insurance transparency issues
- long wait times for appointments or in waiting areas
- perceived lack of professionalism or dismissive behavior from specific staff members
- miscommunication or delays regarding test results and follow-up care
- concerns over inappropriate conduct or unnecessary referrals
- inconsistent quality of care between different staff or departments
"I've had the worst experience in my life... I had an anxiety attack, and they treated me like the worst criminal."
— Intermountain Health Utah Valley Hospital review"Everyone on night crew was super supportive and helpful. Reception was really sweet and they were all professional. Stitches were well done."
— Riverwoods Urgent Care review"This is shady billing practice. And all for $36 for a missed copay that they neglected to collect from me in the first place."
— Revere Health complaint (BBB)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Travis L. Dimond, PA - Provo, UT - Pain Medicine - Schedule Appointment — Apr 28, 2026
- Revere Health Opens a New Wound Care Clinic in Provo — Sep 29, 2025
- Natalie Yaoska Munoz-Sievert, MD - Provo, UT - Obstetrics and Gynecology — Apr 3, 2026
- Kendra A. Staheli, NP - Nurse Practitioner in Provo, UT — May 14, 2026
- Brady P. Curtis, NP - Nurse Practitioner in Provo, UT — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency care clinics in Provo
Utah Valley InstaCare Provo is not explicitly listed on the Utah Valley Hospital page. The page describes Utah Valley Hospital (UVH), a 395-bed nonprofit, Level II trauma center in Provo, UT, part of Intermountain Healthcare. Key details: - Location: 1034 North 500 West, Provo, UT - Beds: 395; Level II Trauma Center; full-service acute and tertiary care - Type: Nonprofit; founded 1939; headquarters in Provo - Services/Care: Emergency department, various medical services, pediatric and adult care (listed categories include heart, cancer, ICU, newborn/NICU, rehabilitation, diabetes, behavioral health) - Contact: Phone 801-357-7850 - Notable context: Formerly Utah Valley Regional Medical Center (UVRMC); part of Intermountain Healthcare If you’re specifically looking for InstaCare (urgent care) in Provo, this page does not provide InstaCare details. You may want to search for “InstaCare Provo” or check Intermountain’s urgent care locations for a nearby Provo InstaCare.
Comparing your options?
See other emergency care clinics in Provo, or search the full directory by insurance, ratings, and more.