Utah Valley InstaCare
Emergency Care • Provo, UT • Since 1939
About
Utah Valley InstaCare Provo is not explicitly listed on the Utah Valley Hospital page. Key details: - Location: 1034 North 500 West, Provo, UT - Beds: 395; Level II Trauma Center; full-service acute and tertiary care - Type: Nonprofit; founded 1939; headquarters in Provo - Services/Care: Emergency department, various medical services, pediatric and adult care (listed categories include heart, cancer, ICU, newborn/NICU, rehabilitation, diabetes, behavioral health) - Contact: Phone 801-357-7850 - Notable context: Formerly Utah Valley Regional Medical Center (UVRMC); part of Intermountain Healthcare
Clinic Type
Emergency Care
Address
395 West Cougar Boulevard, Floor 2, Provo, UT 84604
Phone
//801-357-7525
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Opening Hours
Most locations are open 7 days a week with extended hours
Telehealth
Intermountain Connect Care (virtual urgent care)
Emergency Care
Urgent care department; Emergency department on-site; Virtual urgent care via Intermountain Connect Care
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregator): 4.3 out of 5 stars (aggregate) (1,138 reviews)
- Solv Health: Varies by location (ranging from 1.0 to 4.7 stars across various listings) (Varies by location listing)
Patients praise
- Accessibility and extended hours for urgent care needs
- Some staff and clinicians noted as friendly and helpful
- Efficient service in certain instances
Common complaints
- Perceived lack of helpfulness or ability to address patient issues
- Complaints about being referred to the Emergency Room (ER) unnecessarily
- Concerns regarding medical thoroughness and quality of examinations
- Frustration with billing policies and costs for visits deemed ineffective
"No matter what I go there for, they just tell me they can't help me and to go to the ER. Completely useless."
— Birdeye Patient Review"The urgent care doctor could of done the same test no issue. No equipment was used. ER did nothing else and said to go home... IHC then billed me $2,600. Professional scam artists."
— Birdeye Patient Review"The doctors are very informative and really care about helping their patients. I always know I’m going to be taken care of when I come here!"
— Solv Health Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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