About Utah Valley Hospital | Provo, UT - Intermountain Health
Hospital / Tertiary Care • Provo, UT • Since 1939
About
Utah Valley Hospital (UVH) is a nonprofit, 395-bed, full-service tertiary and acute care referral center in Provo, Utah, part of the Intermountain Healthcare system. It serves Utah County and central/southern Utah and operates as a Level II Trauma Center. The facility, located at 1034 North 500 West, Provo, was founded in 1939 and was previously known as Utah Valley Regional Medical Center. UVH employs about 117 staff and reports annual revenue in the USD 1–5 million range. Key services align with its listed categories, including emergency services, critical care, newborn and adult ICU, cancer care, heart-vascular services, diabetes management, rehabilitation, behavioral health, and other medical services. Notable internal details include a leadership lineup with department chiefs and a staff mix across medical, administrative, and support roles. Official homepage: intermountainhealthcare.org/locations/utah-valley-hospital.
Clinic Type
Hospital / Tertiary Care
Address
Utah Valley Hospital, Provo, Utah
Phone
//855-442-8601
INTCostEstimate@R1RCM.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Life Flight base; 46-bed emergency department
Services Offered
Insurance & Payment
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Languages Spoken
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Pricing
Awards & Accreditations
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS / Momentary Labs: 4 out of 5 stars (based on 1,120 surveys) (1,120 surveys (CMS HCAHPS data))
- Birdeye: 3.5 out of 5 stars (863 reviews)
- US News & World Report: 92% recommendation rate (US News) (N/A)
Patients praise
- high patient recommendation rates (approx. 82%)
- positive feedback for nursing staff professionalism and friendliness
- successful outcomes for specific procedures and surgeries
- cleanliness of the facility consistently rated above national averages
Common complaints
- long wait times and difficulty scheduling appointments
- perceived poor communication between different medical departments
- dissatisfaction with emergency room care and medical diagnostic accuracy
- complaints regarding administrative and billing transparency
- instances of perceived unprofessionalism or neglect by some staff members
"The level of professionalism, courtesy, and the care given to patients has brought me great comfort."
— MedicalRecords.com review"The two different departments WILL NOT work together as a team for the best interest of the patient."
— LocalGuideWorld reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Utah Valley Hospital Replacement & Expansion - Resolut — Nov 26, 2025
- Utah Valley Hospital - SME Steel — Jan 7, 2026
- Nine Intermountain Health Hospitals Named to Nation’s 2026 100 Top Hospitals by Modern Healthcare and Premier — Apr 17, 2026
- 16 Intermountain Health Hospitals Recognized by National Performance Group for Delivering High Quality Patient Care — Oct 3, 2025
- U.S. News & World Report Names 26 Intermountain Health Hospitals Best for Maternity Care - More Hospitals Than Any Other Health System in the Country — Dec 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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