Parkway Health Center (Orem) | University of Utah Health
Hospital / Tertiary Care • Provo, UT • 1 (Parkway Health Center in Orem) locations
Clinic Type
Hospital / Tertiary Care
Address
145 West 1300 South
Phone
801-234-8600
patientbilling@hsc.utah.edu
Opening Hours
Location Hours available on page (not specified in extracted text)
Telehealth
Urgent care via virtual care only; no walk-in urgent care
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 2 reviews, mixed sentiment (2 reviews)
- BestProsInTown: 83 reviews total (varies by platform) (83 reviews)
Patients praise
- Efficient and caring medical services
- Helpful and professional nursing/support staff
- High quality of care for urgent medical needs
- Positive experiences with specific long-term physicians
Common complaints
- Dissatisfaction with physician responsiveness and communication
- Complaints regarding billing and overcharging practices
- Perception of unprofessional or unapproachable administrative staff
"The receptionist was extremely nice and very patient... The MA, Regina, was very thorough... She was wonderful! She gave me more information on my existing condition and potential treatments than I got when I talked to my Primary Care Doctor about it months ago."
— A-Better-Place user review"Dr. Kerr is absolutely the worst physician. He does nothing he says he will do. He does not call in scripts or tests. He will try and see you every month just to bill you and do nothing."
— WebMD user review (March 2026)"When I got the bill, it is ridiculously overcharged. They also billed it as if a MD treated me instead of the clueless PA. Their billing department is dishonest, unapproachable, rude and they overcharged."
— uscompanies.net user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lida Ogden | University of Utah Health — Feb 2, 2026
- Bingham Family Clinic offers resources to uninsured families — May 21, 2026
- Filling a gap: UVU opens new health clinic to serve community | News, Sports, Jobs - Daily Herald — May 10, 2026
- Affordable healthcare clinic opens in Orem offering low-cost care for uninsured patients — Mar 7, 2026
- UVU to open student-staffed free health clinic on Orem campus – Deseret News — Jul 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Utah Valley Hospital (UVH) is a nonprofit, 395-bed, full-service tertiary and acute care referral center in Provo, Utah, part of the Intermountain Healthcare system. It serves Utah County and central/southern Utah and operates as a Level II Trauma Center. The facility, located at 1034 North 500 West, Provo, was founded in 1939 and was previously known as Utah Valley Regional Medical Center. UVH employs about 117 staff and reports annual revenue in the USD 1–5 million range. Key services align with its listed categories, including emergency services, critical care, newborn and adult ICU, cancer care, heart-vascular services, diabetes management, rehabilitation, behavioral health, and other medical services. Notable internal details include a leadership lineup with department chiefs and a staff mix across medical, administrative, and support roles. Official homepage: intermountainhealthcare.org/locations/utah-valley-hospital.
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