Local Clinics - Emergency Medical Services
Urgent Care • Provo, UT
About
Summary for user query: Local Clinics - Emergency Medical Services Provo - BYU Emergency Medical Services (BYU EMS) is a nonprofit on the BYU campus in Provo, Utah that provides emergency medical services, medical resources, disability equipment, certification courses, and AEDs on campus, plus information on nearest AEDs. - Key services: on-site EMS, medical resources, AED availability, certification coursework. - Operations: small organization with 4 employees; strong year-over-year growth; campus-focused presence. - Contact and presence: HQ in Provo; main site ems.byu.edu; phone numbers listed (801) 422-0911, (801) 422-7274. - Web metrics indicate steady campus engagement (monthly visits ~1,812; low bounce rate). If you’re specifically seeking local Provo clinics or EMS services, BYU EMS is the campus-based provider at BYU offering emergency medical response, AED access on campus, and training/certification related to emergency medical services. For broader local clinic options, you may want to search Provo/Orem area emergency medical services and nearby hospitals.
Clinic Type
Urgent Care
Address
280 West River Park Drive, Suite 120, Provo, UT
Phone
(801) 229-2011
kevinl_peterson@byu.edu
Opening Hours
Open 10 AM to 10 PM, 7 days a week
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
FAQs
Do I need an appointment?
No appointment needed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Intermountain Health Utah Valley Hospital): 3.5 stars (863 reviews)
- Birdeye (Utah Valley InstaCare): 4.3 stars (1,138 reviews)
- Solv Health (Precision Medical Urgent Care): 4.5 stars (7 reviews)
Patients praise
- praise for individual doctors' bedside manner and professionalism
- acknowledgement of respectful care from emergency response personnel during crises
- appreciation for accessible urgent care for non-life-threatening needs
Common complaints
- billing disputes and high costs
- long wait times or administrative delays
- reports of unprofessional or unhelpful staff behavior in certain departments
- occasional dissatisfaction with emergency room triage outcomes
"Dr. Rodney Jay was caring and listened and responded to what I was saying instead of talking at me. He responded to my fears with more patience and care which ultimately saved time and built trust."
— Healthgrades"I'm so done with this place. No matter what I go there for, they just tell me they can't help me and to go to the ER. Completely useless."
— BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Travis L. Dimond, PA - Provo, UT - Pain Medicine - Schedule Appointment — Apr 28, 2026
- Revere Health Opens a New Wound Care Clinic in Provo — Sep 29, 2025
- Natalie Yaoska Munoz-Sievert, MD - Provo, UT - Obstetrics and Gynecology — Apr 3, 2026
- Kendra A. Staheli, NP - Nurse Practitioner in Provo, UT — May 14, 2026
- Brady P. Curtis, NP - Nurse Practitioner in Provo, UT — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Provo
Utah Valley InstaCare Provo is not explicitly listed on the Utah Valley Hospital page. The page describes Utah Valley Hospital (UVH), a 395-bed nonprofit, Level II trauma center in Provo, UT, part of Intermountain Healthcare. Key details: - Location: 1034 North 500 West, Provo, UT - Beds: 395; Level II Trauma Center; full-service acute and tertiary care - Type: Nonprofit; founded 1939; headquarters in Provo - Services/Care: Emergency department, various medical services, pediatric and adult care (listed categories include heart, cancer, ICU, newborn/NICU, rehabilitation, diabetes, behavioral health) - Contact: Phone 801-357-7850 - Notable context: Formerly Utah Valley Regional Medical Center (UVRMC); part of Intermountain Healthcare If you’re specifically looking for InstaCare (urgent care) in Provo, this page does not provide InstaCare details. You may want to search for “InstaCare Provo” or check Intermountain’s urgent care locations for a nearby Provo InstaCare.
Comparing your options?
See other urgent care clinics in Provo, or search the full directory by insurance, ratings, and more.