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About

Utah Valley InstaCare Provo is not explicitly listed on the Utah Valley Hospital page. Key details: - Location: 1034 North 500 West, Provo, UT - Beds: 395; Level II Trauma Center; full-service acute and tertiary care - Type: Nonprofit; founded 1939; headquarters in Provo - Services/Care: Emergency department, various medical services, pediatric and adult care (listed categories include heart, cancer, ICU, newborn/NICU, rehabilitation, diabetes, behavioral health) - Contact: Phone 801-357-7850 - Notable context: Formerly Utah Valley Regional Medical Center (UVRMC); part of Intermountain Healthcare

Clinic Type

Urgent Care

Address

395 West Cougar Boulevard, Floor 2, Provo, UT 84604

Phone

//801-357-7525

Email

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Opening Hours

Most locations are open 7 days a week with extended hours

Telehealth

Intermountain Connect Care (virtual urgent care)

Emergency Care

Emergency department (available at the location)

Services Offered

  • Urgent care
  • Walk-in care
  • Virtual urgent care (Intermountain Connect Care)
  • Urgent care services
  • Care for non life-threatening conditions

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.3/5 (1,138 reviews on Birdeye)
  • bdir.in aggregate: 4.4/5 (361 reviews)
  • Solv Health aggregate: 2.9/5 (87 reviews)

Patients praise

  • Friendly and helpful staff
  • Efficient/quick care in some instances
  • Informative and caring doctors

Common complaints

  • Long wait times
  • Inadequate or incorrect medical treatment/diagnosis
  • Being referred to the emergency room unnecessarily
  • High or unexpected medical billing costs
  • Staffing/training issues

"No matter what I go there for, they just tell me they can't help me and to go to the ER. Completely useless."

— Birdeye reviewer

"I was disappointed with the significant wait that I needed to endure to receive care. When asked why such a long wait occurred, I received excuses belonging to a second-class hospital."

— LocalityBiz reviewer

"These employees are great! They are so friendly and always in happy mood, they are quick on examining patients... The doctors are very informative and really care about helping their patients."

— Solv Health reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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