Sports Medicine Cougar Health Services
Orthopaedics & Sports Medicine • Pullman, WA
About
Summary: Cougar Health Services (WSU) is a Pullman-based provider offering mental health, crisis support, counseling, and related psychological services. It operates with a small team (3 employees) and focuses on student-related health and wellness, aligning with Washington State University services. Key contact options include multiple phone numbers and email (student.affairs@wsu.edu). The service is part of the university ecosystem and serves primarily the United States, with strong web presence (about 21k monthly visits, low bounce rate). While the listing highlights mental health and crisis support, it does not indicate a dedicated sports medicine or athletic training clinic. If you’re seeking sports medicine specifically, you may need to explore WSU’s athletic medicine resources or health services that cover physical therapy or sports-related care separately.
Clinic Type
Orthopaedics & Sports Medicine
Address
1125 NE Washington St, Pullman, Washington 99164, us
Phone
509-335-3575
ccr@wsu.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
For emergency care, dial 911 or contact Pullman Regional Hospital 509-332-2541; Call 911 in any emergency situation or if a student poses an immediate threat to self or others.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered by the Sports Medicine providers?
Our sports medicine providers can provide expedited referral to orthopedic surgeons, order on-site X-rays, give therapeutic injections, and conduct musculoskeletal ultrasounds for real-time diagnosis of injuries.
What conditions do you treat?
Evaluation and treatment of pre-participation physical exams, concussion management, casting and bracing/splinting, treatment and management of fractures, tendon overuse injuries, musculoskeletal sprains and strains, medical conditions related to sports participation (exercise-induced asthma, skin infections, allergies, high blood pressure, obesity, mononucleosis), exercise prescription, manual therapy, neck and back pain.
How can I make an appointment?
Make an appointment with one of our sports medicine or orthopedic providers via your Patient Portal or over the phone at 509-335-3575.
Who are the providers affiliated with WSU Athletics?
Our providers hold a Certificate of Added Qualifications (CAQ) in Sports Medicine from the American Board of Family Medicine and serve as the team physicians for WSU Athletics.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google aggregate: 2.7 out of 5 stars (75 reviews)
Patients praise
- High patient satisfaction reported in official accreditation surveys (over 92% positive rating in specific data sets)
- Accessible and often cheaper care options for students compared to other providers
- Staff described as helpful, attentive, and caring in some specific medical encounters
- Effective, comprehensive services including primary care, pharmacy, and vision services on campus
Common complaints
- Reports of long wait times for appointments and medical answers
- Concerns regarding perceived staff indifference or lack of helpfulness in certain interactions
- Experiences of difficulty in getting timely referrals or diagnoses
- Historical reports of internal leadership and staffing challenges impacting service quality and morale
- Frustration with administrative changes, such as check-in processes or billing/parking policies
"The only thing I don't like is that during and after COVID, they changed the front desk from helping people and checking people in to them purely only helping people on the phone... It really gives the feeling that they don't want to help you."
— LocalityBiz patient review"Honestly anyone can do better than this clinic. They take forever to actually give you answers... It shouldn't take over a month of back and forth visits to actually get a diagnosis."
— LocalityBiz patient review"...of the 186 students who visited CHS and responded to a survey, over 92% rated their experience as a four or five on a five‑point scale..."
— WSU Insider accreditation reportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rapid STI testing enhances student care and community health | WSU Insider | Washington State University — Sep 16, 2025
- Cougar Health Services increases focus on opioid overdose prevention | WSU Insider | Washington State University — Sep 5, 2025
- WSU Cougar Health Services now offering rapid STI testing — Sep 18, 2025
- Cougar Health Services increases focus on opioid overdose prevention | Dailyfly News — Sep 5, 2025
- The academic side of being a student-athlete | WSU Insider | Washington State University — Dec 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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